You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Registration of births, marriages, and deaths. Ceremony room for marriages.
• Warrington Borough Council Customer Service Centre link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Warrington Bank Quay and Warrington Central stations.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:30.
• Tuesday 09:00 - 16:30.
• Wednesday 09:00 - 16:30.
• Thursday 09:00 - 16:30.
• Friday 09:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • Marriages take place on Saturdays by appointment only.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Time Square Multi Storey.
  • The car park is located On Academy Way.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Level Change (Approach From Time Square). Skip to the next section.

Level Change (Approach From Time Square)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the approach from Time Square.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 80cm (2ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the approach from Time Square.
• There is/are 3 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Registration Service Entrance). Skip to the next section.

Outside Access (Registration Service Entrance)

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• Entrance View
  • This information is for the entrance located to the right hand side of the Time Square 1.
  • There is ramped/sloped access at this entrance.
  • There is an intercom.
  • The height of the intercom is 116cm (3ft 10in).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 184cm.
• Ramp/Slope View
  • The ramp/slope is located to the left and right of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Level Change (From the Entrance to Reception). Skip to the next section.

Level Change (From the Entrance to Reception)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right after the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 146cm (4ft 9in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left after the entrance.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 20m (21yd 2ft) from the Registration Service entrance.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access (From Entrance to Reception). Skip to the next section.

Inside Access (From Entrance to Reception)

• There is not level access to the service(s).
• From Entrance to Reception
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• There is not level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is tiles.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area includes; sofas.
• All chairs are permanently fixed.
• There is a high colour contrast between the walls and floor.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Ceremony Room. Skip to the next section.

Ceremony Room

• The Ceremony Room is located along the corridor after reception.
• The access to the room is level after reception.
• The doors into the Ceremony Room are double and may be difficult to open.
• The doors open towards you (pull).
• The width of the door is 162cm.
• There are chairs without armrests.
• There is sufficient space for wheelchair users to manoeuvre within the room.
• There are tables at the front of the room.
• The distance from the floor to the underside of the table is 72cm.
• The lighting level is good, and can be varied.
• Background music will be played at certain times.
• There is a projector to show images and videos.

You are on Meeting Rooms - Registrars. Skip to the next section.

Meeting Rooms - Registrars

• There are 4 Meeting Rooms.
• Meeting Room 25 was surveyed.
• All rooms are similar.
• The access to the rooms is level after reception.
• Visitors are met at the waiting area and taken to the meeting room.
• The door into the meeting room is single and may be difficult to open.
• The door opens away from you (push).
• The width of the door is 87cm.
• There is not room for a wheelchair user to manoeuvre.
• There are chairs with armrests available.
• The desk is fixed.
• There is a glass screen on the desk which may affect the ability to lip read.
• The distance from the floor to underside of the desk is 70cm.
• The lighting level is good.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the entrance.
  • This accessible toilet is located to the right from reception.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 380cm (4ft 11in x 12ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 152cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 97cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the right from the reception desk.
  • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.