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Overview

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• About View
  • This is a multi venue arts complex.
  • Facilities available in the venue include: Restaurants, bars, cinemas, theatres and an art gallery .
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is on-street Blue Badge Bay parking and a taxi rank.
  • The nearest train station is Coventry.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at all entrances.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • Lower Ground, Ground, Mezzanine, floors 1, and 2 can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system on request.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: large print (on request).
  • There is a water bowl available for assistance dogs.
  • Facilities/services include: Wi-Fi.

You are on Parking. Skip to the next section.

Parking

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• On-street Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located at the junction of University Road and Health Centre Road.
  • The Blue Badge bays are clearly marked and signposted.
  • There are additional Blue Badge bays adjacent to the University Senate House.
• Public Car Parks View
  • Multiple car parks are available on site.
  • The closest car parks to the venue are Car Park 8, Car Park 8A and Cryfield Village.
  • Designated Blue Badge parking bays are available in these car parks.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located on University Road, opposite the Piazza.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 200cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 200cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.

You are on Entrance (Senate House). Skip to the next section.

Entrance (Senate House)

• This entrance is located to the right side of the arts centre.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the steps.
• There are 7 steps with a central handrail.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• The width of the opening is 103cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 88cm.
• There is a second set of double automatic doors.
• The second set of doors opens towards you.
• The width of the opening is 133cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Side - Chaplaincy). Skip to the next section.

Entrance (Side - Chaplaincy)

• This entrance is located at the far right side of the arts centre.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 110cm.
• The width of the opening is 222cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 110cm.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The push pad for the automatic doors is at a height of 110cm.
• The width of the opening is 206cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• From this entrance, only the music centre and Panda Mami Restaurant have step-free level access. All other locations in the arts centre can be accessed via ramps from this point.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the ground floor circulation area.
• Access throughout may include doors permanently held open and automatic doors.
• There is a high visual contrast between the walls and floor in all walkways.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: armchairs, chairs with armrests, benches, high stools and sofas.
• Lighting levels vary due to the size of the space.

You are on Overview of Toilet and Changing Facilities. Skip to the next section.

Overview of Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 7 toilets with adaptations.
  • Toilets with adaptations are located throughout the venue.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located in the ground floor standard facilities.
  • The male and female step-free standard toilet facilities are located throughout the venue.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located Lower ground floor toilet area.
  • Parent and baby changing facilities are located in toilets on all floors.

You are on Changing Places (Ground Floor Foyer). Skip to the next section.

Changing Places (Ground Floor Foyer)

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• Location and Access View
  • The Changing Places facility surveyed is located in the toilet lobby, on the lower ground floor.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the main entrance is 40m.
  • The most accessible route to the Changing Places facility has a very easy slope, doors permanently held open and automatic doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 110cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 300cm (width) x 400cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 175cm.
  • The transfer space on the left as you face the toilet is 83cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 195cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 107cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 105cm .
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 97cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a waste bin and a nappy/incontinence items bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor Foyer - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor Foyer - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located in the toilet lobby on the lower ground floor, at the rear of the arts centre.
  • The distance from main entrance is 48m.
  • The most accessible route to the toilet has automatic doors, a very easy slope and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial, ‘Not All Disabilities Are Visible’ and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 93cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 227cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 103cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 103cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 109cm and 142cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Counter (Ticket Desk / Information). Skip to the next section.

Counter (Ticket Desk / Information)

• The counter is located on the lower ground floor, centrally in the arts centre.
• The distance from the main entrance is 30m.
• There is step-free level access to the counter.
• The height of the counter is 90cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has windows and patterned/distracting backgrounds.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.

You are on Lift (Screen One, Three and Butterworth Hall Balcony). Skip to the next section.

Lift (Screen One, Three and Butterworth Hall Balcony)

• The lift surveyed is located at the left side of the arts centre, behind the Benugo Bar and Kitchen.
• The distance from the main entrance is 25m.
• The most accessible route to the lift has a very easy slope and manual doors.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 156cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• The lift surveyed is located in the toilet lobby.
• The distance from the main entrance is 38m.
• The most accessible route to the lift has a very easy slope, doors permanently held open and automatic doors.
• The ground floor, mezzanine and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 200cm (width) x 144cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located in the centre of the arts centre.
• The ground and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Mezzanine - Theatre Bar). Skip to the next section.

Eating and Drinking (Mezzanine - Theatre Bar)

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• Location and Access View
  • The Theatre Bar is located on the mezzanine floor, centrally within the arts centre.
  • The most accessible route has a lift, a very easy slope, doors permanently held open and automatic doors.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where drinks can be ordered.
  • Menus are wall-mounted.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

You are on Counter (Upper Ground Floor Cloakroom). Skip to the next section.

Counter (Upper Ground Floor Cloakroom)

• The counter is located to the right of the arts centre, on the lower ground floor.
• The distance from the main entrance is 55m.
• There is ramped and stepped access to the counter.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 3 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• The height of the counter is 110cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.