You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Castle is less than 2 miles from Junction 15 of the M40.
    There is clear signage to the Castle.
    The address is: Warwick Castle, Warwick, Warwickshire, CV34 6AH.
  • There are two main car parks - The Stables Car Park and the Stratford Road Car Park. Both car parks have Blue Badge car parking.
    There is a drop off point located in the Stratford Road Car Park.
  • For more information on directions and parking please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The Warwick Castle Bus stops are located on Castle Hill.
• By Train View
  • The nearest Railway Station is Warwick.
  • The nearest step-free Railway Station is Leamington Spa.
  • Warwick Station only has step-free access to and from Platform 1.
    Warwick Station is approximately 1 mile from the Castle.
    The nearest station with step-free access to all platforms is Leamington Spa.
    Leamington Spa Station is approximately 2.5 miles from the Castle.
  • For more information on Warwick Station please click here (opens new tab).
  • For more information on Leamington Spa Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For additional information on accessibility at Warwick Castle please click here (new tab).
• There is a member of staff available for help and assistance.
• Water bowls for assistance dogs are available.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
• There are a limited number of wheelchairs and mobility scooters available.
  These are free to hire.
  Scooters should be booked in advance of your visit.
  Wheelchairs are offered on a first come first served basis.
  Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance.
• Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
• During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
• Quiet Times and Spaces - January to March (excluding half term) are generally quieter months, as is November.
  Mid-week also tends to be quieter than weekends throughout the year.
  10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.

You are on Related Access Guides (Car Parking). Skip to the next section.

Related Access Guides (Car Parking)

• Warwick Castle - Car Parking and Drop Off link (new tab) - click here

You are on Access Point (Stables Car Park). Skip to the next section.

Access Point (Stables Car Park)

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• Access Point View
  • This information is for the access point located next to the Stables Car Park.
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There are bollards at this access point.
  • The bollards have visual identification bands.
  • The minimum width between the bollards is 155cm.
  • There is an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.

You are on Access Point (Stratford Road Car Park). Skip to the next section.

Access Point (Stratford Road Car Park)

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• Access Point View
  • This information is for the access point located on the path leading from the Stratford Road Car Park.
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There is an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located within the gateway.
  • The gradient of the ramp/slope is slight.

You are on Counter (Tickets). Skip to the next section.

Counter (Tickets)

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• Counter View
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 107cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 01/02/2023.
  • The hearing loop was working at the time of testing.

You are on Toilet with Adaptations (Stables Courtyard - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Stables Courtyard - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located opposite the Ticket Counters.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 93cm (3ft 1in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 147cm x 166cm (4ft 10in x 5ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 168cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 83cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 75cm.

You are on Standard Toilet(s) (Stables Courtyard). Skip to the next section.

Standard Toilet(s) (Stables Courtyard)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located opposite the Stables Courtyard.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The height of the lowered wash basin is 71cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.

You are on Access Point (Stables Courtyard to the Grounds and Castle). Skip to the next section.

Access Point (Stables Courtyard to the Grounds and Castle)

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• Access Point View
  • During busier periods there is a snake queuing system in place, the width of the queue is over 150cm wide.
  • This information is for the access point located to the left after you enter from Stables Car Park and to the right after you enter from the Main Car Park.
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There is bag check point located at the access point, the height of the desk is 73cm.
    There is a member of staff located at the check point.
    The entrance after the bag check point gives access into the Castle Grounds.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.

You are on Light Trail Summary. Skip to the next section.

Light Trail Summary

• The Light Trail takes place from the 22nd November 2024 to the 5th January 2025.
• There is 1 autism friendly evening, running on the 9th of December, where there will be no flashing flights and the music/sound effects will be lowered.
• The Light Trail includes the Peacock Garden, Pageant Field, River Island and Castle Courtyard.
• There is step free access on the route with slight and steep slopes in places.
• There are accessible toilets located next to the Stables Courtyard and next to the Castle Courtyard.
• There is a Changing Places facility located next to the Conservatory.
• There are standard toilets located next to the Stables Courtyard, next to the Christmas Market (stepped access only), next to the Conservatory and next to the castle courtyard (stepped access only).

You are on Christmas Market. Skip to the next section.

Christmas Market

• The Christmas Market is located next to the East Front.
• There is step free access to the Christmas Market.
• Some of the paths have slight slopes.
• The surface of the main path is tarmac.
• The surface of the pathways in front of the stalls is plastic matting.
• There are short steep slopes to access the plastic matting area.
• The height of the majority of the stalls is 105cm.
• There are picnic tables available, none of the picnic tables are adapted.
• The surface height of the picnic tables is 67cm.
• There is an ice rink next to the Christmas Market, this is not accessible.
• There are temporary standard toilets located near the Christmas Market, These have stepped access only.

You are on Queue And Entrance. Skip to the next section.

Queue And Entrance

• The queue and entrance to the light trail is located on the path leading towards the Peacock Gardens.
• There is step free access along the path.
• There are staff located at the entrance to check tickets and provide assistance.
• During busier periods there maybe queues before entering the light trail.

You are on Changing Places (Peacock Garden and Conservatory Tea House). Skip to the next section.

Changing Places (Peacock Garden and Conservatory Tea House)

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• Location and Access View
  • The facility is located to the right of the Conservatory Tea House and Peacock Garden.
  • The facility is not in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is ramped/sloped access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from a security box to the right of the facility entrance.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door does not have a horizontal grab rail.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 340cm x 292cm.
  • The ceiling height is not at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 100cm.
  • The transfer space on the left as you face the toilet is 138cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is medium.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The toilet has a cistern.
  • The toilet seat colour contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 90cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 140cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 95cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 89cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 105cm.
  • The shelf is located where it is reachable.
  • There is a/are female sanitary, general domestic waste and pedal bin disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.
• Comments View
  • The height of the security box for the key is 110cm. Please contact staff for details on how to access it.
  • Guests will need to use their own harness in order to use the hoist.
• Comments View
  • The height of the security box for the key is 110cm. Please contact staff for details on how to access it.
  • Guests will need to use their own harness in order to use the hoist.

You are on Peacock Garden and Pageant Field. Skip to the next section.

Peacock Garden and Pageant Field

• The Light Trail route passes through the Peacock Garden.
• There is step free access on the paths.
• There is a steep slope leading down to the photo opportunity tent.
• There is bench seating located along the route in several places.
• There are some slight slopes on the paths as it passes through the Pageant Field.
• The surface of the paths in the Peacock Garden is tarmac.
• The surface of the paths in the Pageant field is plastic matting.
• The paths are illuminated and there is clear directional signage.
• There is coffee kiosk located in Pageant Field.
• There is a changing places next to the conservatory.
• There are standard toilets either side of the conservatory. The toilets to the left of the building have step free access and the toilets to the right have stepped only access.

You are on River Island. Skip to the next section.

River Island

• The light trail goes from Pageant Field alongside the river to River Island.
• There is step free access along the path towards River Island.
• There is steep slope leading down from the path to the bridge over to the island.
• There is a steep slope onto the bridge and a slight up and down incline across the bridge.
• There is step free access on the pathways.
• The surface of the pathways is plastic matting.
• The trail goes back across to the bridge.

You are on The Castle Courtyard. Skip to the next section.

The Castle Courtyard

• After River Island the Light Trail goes to the Castle Courtyard.
• After the bridge there is a steep slope leading up to the main path.
• There is hut located next to the path to collect the photographs that were taken in the Peacock Garden.
• There is step free access on the path with some slight slopes in places.
• The access to the Castle Courtyard has a steep slope.
• There is step free access around the Castle Courtyard.
• The light trail exits via a different access point, which has a steep slope.
• After the Castle Courtyard the Light Trail reaches its finish.

You are on Toilet with Adaptations (Castle Courtyard - The Royal Weekend Party - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Castle Courtyard - The Royal Weekend Party - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located within the Upper State Room, ahead as you enter from the wheelchair entrance.
  • This accessible toilet is approximately 7m (7yd 1ft) from the wheelchair entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 232cm (5ft 1in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 103cm (3ft 5in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 164cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • There is an additional manual door to access the accessible toilet (photograph 1).
  • The door opens away from you (push).
  • The width of the door is 94cm.
  • There is an opening with no doors (photograph 2).
  • The width of the opening is 92cm.