You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • The venue surveyed is a hotel and conference centre. There is step-free access to 114 rooms.
  • There are 154 bedrooms in total.
  • There are 2 bedrooms with adaptations.
  • There is step-free level access to all bedrooms with adaptations.
  • None of the bedrooms with adaptations have adjoining rooms.
  • All bedrooms with adaptations have an ensuite with a wheel-in shower.
  • Only assistance dogs are welcomed at this venue.
  • Shared facilities include: toilets and a lounge.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Canley. Coventry (Mainline Station) is also available.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: some standard bedrooms.
  • Access throughout may include manual doors and doors permanently held open.
  • Levels 0 and 1 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair, vibrating pillows, bath mats, medication fridge, shower chairs and mobility scooter charging facilities.
  • Additional equipment which can be borrowed or hired includes: Additional resources are available including shower stools, additional grab rails, Z beds, and some rooms have single sofa beds. Should you require mobility scooter charging facilities, this would need to be arranged at the time of booking.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located within the quiet space, straight ahead from reception.
  • The alternative formats documents can be provided in include: Large print (on request).
  • Equipment may need to be pre-booked.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on Radcliffe Conference Centre - Space 2 (opens new tab) .

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 490cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 12m from the accessible entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
  • Please register your vehicle at reception.
• Electric Vehicle Charging Points View
  • There are more than 10 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 245cm (width) x 500cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the accessible entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.
• Public Car Parks View
  • EV charging points are managed via an App which guests can download (Zest)..

You are on Entrance (Accessible). Skip to the next section.

Entrance (Accessible)

• This entrance is located in the car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 125cm.
• There is a key fob/card reader at a height of 104cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 87cm.
• The width of the opening is 93cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 90cm.
• There is step-free level access as you enter.

You are on Entrance (Revolving Door). Skip to the next section.

Entrance (Revolving Door)

• This entrance is located in the car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens by revolving.
• The width of the opening is 108cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right after entering via the accessible entrance.
• The distance from the accessible entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 72cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located to the left after entering via the accessible entrance.
  • The distance from the accessible entrance is 6m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 83cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 83cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 126cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Room (Ground Floor - Quiet Space). Skip to the next section.

Room (Ground Floor - Quiet Space)

• The room is located straight ahead from reception.
• The distance from the accessible entrance is 12m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• There is deep pile carpet in some areas.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: armchairs.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.

You are on Standard Toilet Facilities (Ground Floor - Male). Skip to the next section.

Standard Toilet Facilities (Ground Floor - Male)

• The male standard toilet facilities were surveyed.
• The toilets are located along the corridor to the left and then right from reception.
• The distance from the accessible entrance is 50m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial and written text signage on or near the door.
• Internally the door has a high visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has horizontal grab rails on both sides.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Standard Toilet Facilities (Ground Floor - Female). Skip to the next section.

Standard Toilet Facilities (Ground Floor - Female)

• The female standard toilet facilities were surveyed.
• The toilets are located along the corridor to the left and then right from reception.
• The distance from the accessible entrance is 50m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial and written text signage on or near the door.
• Internally the door has a high visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has horizontal grab rails on both sides.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Entrance (Ground Floor - The Lounge). Skip to the next section.

Entrance (Ground Floor - The Lounge)

• This entrance is located to the right from reception.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 146cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Ground Floor - The Lounge). Skip to the next section.

Eating and Drinking (Ground Floor - The Lounge)

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• Location and Service View
  • The Lounge is located to the right from reception.
  • The most accessible route has step-free level access.
  • This area has a bar where food and drink can be ordered, self service counters and staff who can provide assistance with ordering.
  • Full table service is available.
  • Menus are displayed on the counter.
  • The following are available: drinking straws and takeaway cutlery.
  • There is not a hearing assistance system.
  • Most diets can be catered for. Allergens are displayed and staff can advise. Where there are very specific requirements, a call in advance of your visit can be arranged to discuss with the team.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead from the entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 113cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: an additional seating area with sofas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, sofas and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (Ground Floor - Outdoor Seating). Skip to the next section.

Entrance (Ground Floor - Outdoor Seating)

• This entrance is located off the lounge.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 134cm.
• The doors have a low visual contrast.
• There is stepped access as you enter.
• There is 1 step.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 4cm.

You are on Seating Area (Ground Floor - Outdoor). Skip to the next section.

Seating Area (Ground Floor - Outdoor)

• The seating area is located off the lounge.
• The seating area is covered.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs without armrests and sofas.
• Furniture available in this area includes: tables and coffee tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is no (or very little) background noise in this area.

You are on Room (Ground Floor - Private Dining Area). Skip to the next section.

Room (Ground Floor - Private Dining Area)

• The room is located off the lounge.
• The distance from the lounge entrance is 30m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors opens inwards.
• The width of the opening is 160cm.
• There is step-free level access throughout the room.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.
• The layout of the room varies depending on the function or event taking place.

You are on Entrance (Ground Floor - Restaurant). Skip to the next section.

Entrance (Ground Floor - Restaurant)

• This entrance is located to the right from reception.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 156cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Ground Floor - Restaurant). Skip to the next section.

Eating and Drinking (Ground Floor - Restaurant)

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• Location and Service View
  • The restaurant is located to the right from reception.
  • The most accessible route has step-free level access.
  • This area has buffet counters and staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are displayed on the counter and available in large print.
  • The following are available: drinking straws and takeaway cutlery.
  • There is not a hearing assistance system.
  • Most diets can be catered for. Allergens are displayed and staff can advise. Where there are very specific requirements, a call in advance of your visit can be arranged to discuss with the team.
• Order and Payment View
  • The buffet counter was surveyed.
  • The counter is located at the top end of the restaurant, to the left from the entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 86cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 72cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Getting Around (Hotel Room Corridors). Skip to the next section.

Getting Around (Hotel Room Corridors)

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have stepped access: some standard rooms.
• Access throughout may include doors permanently held open.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Bedroom with Adaptations (Ground Floor - Room 120). Skip to the next section.

Bedroom with Adaptations (Ground Floor - Room 120)

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• Access View
  • The bedroom surveyed is located along the ground floor corridor, to the right from reception.
  • The distance from the accessible entrance is 20m.
  • The most accessible route to the bedroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • There is a key fob/card reader at a height of 109cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 75cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 62cm from the floor.
  • The space under the bed is 3cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, wardrobes for seated users, bedside plug sockets, a desk and a TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • This bedroom does not have an adjoining room.

You are on Ensuite with Adaptations (Ground Floor - Room 120 - Wheel-in Shower). Skip to the next section.

Ensuite with Adaptations (Ground Floor - Room 120 - Wheel-in Shower)

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• Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens by sliding and has a high visual contrast.
  • The width of the door opening to the ensuite is 77cm.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the ensuite are 190cm (width) x 160cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 117cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has varying visual contrasts.
  • The toilet seat is 51cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 81cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The ensuite has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.

You are on Standard Bedroom (Ground Floor - Room 147). Skip to the next section.

Standard Bedroom (Ground Floor - Room 147)

• The bedroom surveyed is located along the ground floor corridor, to the right from reception.
• The distance from the accessible entrance is 65m.
• The most accessible route to the bedroom has doors permanently held open and step-free level access.
• There is step-free level access into the bedroom.
• There is numbered signage on or near the door.
• There is a key fob/card reader at a height of 110cm.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 75cm.
• The bedroom has a super king bed which can be split into two singles.
• The top of the mattress is 62cm from the floor.
• The space under the bed is 3cm from the floor.
• There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
• The following is available in this bedroom: a chair with armrests, bedside plug sockets, a desk and a TV with subtitles.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Ensuite (Ground Floor - Room 147). Skip to the next section.

Standard Ensuite (Ground Floor - Room 147)

• There is step-free level access into the ensuite.
• The ensuite door opens inwards and has a high visual contrast.
• The width of the door opening is 67cm.
• Internally the door has a high visual contrast.
• The dimensions of the ensuite are 121cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a lateral transfer space next to the toilet.
• The toilet seat has a low visual contrast.
• There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
• The wash basin has a lever mixer tap.
• The toilet roll holder has a high visual contrast.
• Additional features include: a mirror, a coat hook and a shelf.
• The ensuite has a pedal bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.
• There is a low light switch and a bright light switch for the bathroom.
• The ensuite has a shower with a step.
• There is an adjustable shower head which can also be detached.
• The shower controls are twist turn mixer.
• There is no shower seat.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left after entering via the accessible entrance.
• The distance from the accessible entrance is 6m.
• The most accessible route to the lift has step-free level access.
• Levels 0 and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 88cm.
• The internal dimensions of the lift are 108cm (width) x 140cm (depth).
• The internal lift control buttons have a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right from reception.
• Levels 0 and 1 can be accessed by these stairs.
• There are 15 steps between floors.
• The steps have low visual contrast markings and have a handrail on the right going up.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Alternative). Skip to the next section.

Stairs (Alternative)

• The stairs surveyed are located to the left and then right from reception.
• Levels 0 and 1 can be accessed by these stairs.
• There are 20 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.