Access Guide
Overview
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About
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- This is a conference centre with a variety of meeting spaces available.
- Facilities available in the venue include: toilets with adaptations, standard toilets, lounges and meeting spaces.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Canley. Coventry (Mainline Station) is also available.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open and automatic doors.
- The ground, first floor and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located within the quiet room on the first floor.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Drop-off Point
- There is a designated drop-off point available.
- The designated drop-off point is located in front of the accessible entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Parking
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Car Park
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- The car park is located to the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 270cm.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 490cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 80cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 11m from the car park entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- Please register your vehicle at reception.
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 490cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Public Car Parks
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- A card to use the Electric Vehicle Charging Point is available from reception.
Entrance (Accessible)
- This entrance is located at the front of the building, before the archway to the car park.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 134cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 86cm.
- There is step-free level access as you enter.
Entrance (Alternative Entrance Direct from Car Park)
- This entrance is located to the rear of the building, in the car park.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is a key fob/card reader at a height of 89cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 82cm.
- There is step-free level access as you enter.
Standard Toilet Facilities (Ground Floor - Male)
- The male standard toilet facilities were surveyed.
- The toilets are located along the ground floor corridor.
- The distance from the accessible entrance is 21m.
- The most accessible route has automatic doors and step-free level access.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Access
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- The toilet surveyed is located along the ground floor corridor.
- The distance from the accessible entrance is 23m.
- The most accessible route to the toilet has automatic doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 233cm (width) x 190cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 150cm (from the side of the toilet pan).
- There is a pull chain flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has varying visual contrasts.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 112cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 81cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities (Ground Floor - Female)
- The female standard toilet facilities were surveyed.
- The toilets are located along the ground floor corridor.
- The distance from the accessible entrance is 24m.
- The most accessible route has automatic doors and step-free level access.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a twist/turn tap.
- Lighting levels were even at the time of the survey.
Getting Around (Conference Centre Corridors)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open, manual doors and automatic doors.
- Some flooring is patterned.
- The visual contrast between the walls and floor varies between low and high.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches and chairs without armrests.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Room (Ground Floor - Meeting Room - Space 1)
- The room is located along the ground floor corridor.
- The distance from the accessible entrance is 14m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Entrance (Secret Doorway - Ground Floor - Lecture Theatre)
- This entrance is located along the ground floor corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 114cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 162cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Room (Ground Floor - Meeting Room - Lecture Theatre)
- The room is located along the ground floor corridor.
- The distance from the accessible entrance is 21m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There are double manual doors with a high visual contrast.
- The doors opens inwards.
- The width of the opening is 160cm.
- The following areas have step-free access via ramps or slopes: the front row of tiered seating and the speakers desk.
- The following areas have stepped access: the majority of tiered seating and the speakers desk.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and desks.
- Some seating and tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The height of the speakers desk is 83cm.
There is a steep portable ramp to overcome the steps. The width of the ramp is 75cm.
Lift
- The lift surveyed is located to the left after entering via the accessible entrance.
- The distance from the accessible entrance is 9m.
- The most accessible route to the lift has step-free level access.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 101cm (width) x 136cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, an audible announcer and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located to the right after entering via the accessible entrance.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Seating Area (First Floor - The Gallery)
- The seating area is located on the first floor, immediately ahead as you exit the lift.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- There is deep pile carpet in some areas.
- Seating available in this area includes: armchairs, sofas and high stools.
- Furniture available in this area includes: coffee tables and high tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Access
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- The toilet surveyed is located off the gallery on the first floor corridor.
- The distance from the lift is 15m.
- The most accessible route to the toilet has automatic doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 192cm (width) x 216cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 128cm (from the side of the toilet pan).
- There is a pull chain flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has varying visual contrasts.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 78cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 113cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities (First Floor - Female)
- The female standard toilet facilities were surveyed.
- The toilets are located along the first floor corridor.
- The distance from the lift is 20m.
- The most accessible route has step-free level access and automatic doors.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a twist/turn tap.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities (First Floor - Male)
- The male standard toilet facilities were surveyed.
- The toilets are located along the first floor corridor.
- The distance from the lift is 21m.
- The most accessible route has automatic doors and step-free level access.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.
Room (First Floor - Meeting Room - Space 54 - Quiet Space)
- The room is located along the first floor corridor.
- The distance from the lift is 23m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- This room is kept unlocked.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- There is deep pile carpet in some areas.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, armchairs and sofas.
- Furniture available in the room includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (First Floor - Meeting Room - Space 30 - The Large Kitchen)
- The room is located along the first floor corridor.
- The distance from the lift is 32m.
- The most accessible route to the room has step-free level access, doors permanently held open and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There are double manual doors with a high visual contrast.
- The doors opens inwards.
- The width of the opening is 160cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The height of the kitchen counter is 90cm.
The height of the boiling water tap is 121cm.
There are overhead and under counter cupboards.
There are twist/turn mixer taps at the sink.
There is a coffee machine. The highest button is 112cm.
There is a fridge available in this area.
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Room (First Floor - Meeting Room - Space 27 - The Small Kitchen)
- The room is located along the first floor corridor.
- The distance from the lift is 26m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: high stools.
- Furniture available in the room includes: high tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The height of the kitchen counter is 91cm.
There are overhead and under counter cupboards.
There are lever mixer taps at the sink.
There is a fridge and kettle available in this area.
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Room (First Floor - Meeting Room - Space 26 - The Living Room)
- The room is located along the first floor corridor.
- The distance from the lift is 21m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring consists of deep pile carpet.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests, sofas and stools.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (First Floor - Meeting Room - Space 13 - The Boardroom)
- The room is located along the first floor corridor.
- The distance from the lift is 13m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The layout of the room varies depending on the function or event taking place.
Room (First Floor - Meeting Room - Space 9)
- The room is located along the first floor corridor.
- The distance from the lift is 19m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 114cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- The flooring consists of deep pile carpet.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The layout of the room varies depending on the function or event taking place.
