You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Leamington Spa.

You are on Opening Hours (Shopping Centre). Skip to the next section.

Opening Hours (Shopping Centre)

• For information about the opening hours please click here.

You are on Opening Hours (Car Park). Skip to the next section.

Opening Hours (Car Park)

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Parking charges are as follows; 0-3 hours - £2.00 4 hours - £3.50 5 hours - £5.50 6 hours - £8.00 All Day - £8.00 Sunday - £1.20.
  • The car park is located off Park Street.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 570cm (11ft 10in x 18ft 8in).
  • The nearest Blue Badge bay is 58m (63yd 1ft) from the lift.
  • The furthest Blue Badge bay is 80m (87yd 1ft) from the lift.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Regent Street Lower Mall Entrance). Skip to the next section.

Outside Access (Regent Street Lower Mall Entrance)

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• Entrance View
  • This information is for the entrance located on Regent Street.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 127cm.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
• Comments View
  • There are sets of manual double doors either side of the automatic doors.
  • The manual doors open both ways, are heavy and 156cm wide.
  • There are single power assisted doors also available that open towards you, are heavy and 86cm wide.

You are on Outside Access (The Parade Lower Mall Entrance). Skip to the next section.

Outside Access (The Parade Lower Mall Entrance)

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• Entrance View
  • This information is for the entrance located on the Parade.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 185cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Outside Access (The Parade Upper Mall Entrance). Skip to the next section.

Outside Access (The Parade Upper Mall Entrance)

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• Entrance View
  • This information is for the entrance located on the Parade.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 187cm.
• Ramp/Slope View
  • The ramp/slope is located in front of and beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Outside Access (Warwick Street Upper Mall Entrance). Skip to the next section.

Outside Access (Warwick Street Upper Mall Entrance)

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• Entrance View
  • This information is for the entrance located on Warwick Street.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 174cm.

You are on Level Change (Upper Mall). Skip to the next section.

Level Change (Upper Mall)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located near to the Warwick Street entrance, along the main walkway.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in various shops.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are UM, LM, 4, 6.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are LM to UM.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.
• Comments View
  • The escalators are located in the centre of the main walkways in the shopping centre.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left, in the centre of the upper mall.
• The floors which are accessible by this lift are UM, LM, 4, 6.
• The lift is approximately 76m (83yd 4in) from the Warwick Street entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 109cm (3ft 7in).
• The dimensions of the lift are 122cm x 160cm (4ft x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are similar lifts at regular intervals around the shopping centre that only access the upper and lower mall levels.

You are on Shopmobility. Skip to the next section.

Shopmobility

• Route maps are available.
• Manual wheelchairs are available.
• Powered wheelchairs are available.
• Powered scooters are available.
• Equipment does not have to be booked in advance.
• There is a hire charge.
• Escorts are not normally available to assist around town / city.
• Trained escorts are not available for people with a visual impairment.
• Trained escorts are not available for people with a hearing impairment.

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• Comments View
  • Shopmobility is located on level 4 of the car park near to the Blue Badge bays.
  • There are automatic double doors that open towards you and are 170cm wide to access Shopmobility.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the rear right of the upper mall level.
  • The facility is approximately 127m (138yd 2ft) from the Warwick Street entrance.
  • There is not level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The width of the door is 89cm (2ft 11in).
  • The dimensions of the facility are 333cm x 577cm (10ft 11in x 18ft 11in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 390cm (12ft 10in).
  • The transfer space on the right as you face the toilet is 81cm (2ft 8in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the lifts.
  • This accessible toilet is located on the lower mall level, to left as you exit the lifts.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 270cm x 170cm (8ft 10in x 5ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 192cm (6ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the lower mall level, to the left as you exit the lifts.
  • The female and male toilets are approximately 14m (15yd 11in) from the lifts.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • The ambulant cubicle has horizontal wall mounted handrails on both sides.

You are on Baby Changing Rooms. Skip to the next section.

Baby Changing Rooms

• The baby changing rooms are located 14m from the lifts on the lower mall level, to the left of the accessible toilet in the family room area.
• They contain fixed tables 90cm high, with sink units set into the tables.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.