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Thomas Oken Tea Rooms

20 Castle Street, Warwick, Warwickshire, CV34 4BP

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About this venue

Set in the small historic town of Warwick, against the Castle wall, this beautiful old house was built over 500 years ago by Thomas Oken, a wealthy and philanthropic merchant and Mayor of the town. Nowadays we are a quintessential English tea rooms serving a whole range of hot and cold refreshments, including our renowned Cream Teas and Afternoon Teas, served with a choice of over 30 fine loose leaf teas.

Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Warwick.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played Music is turned off if requested.
  • The lighting levels are moderate to good.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The standard height for tables is 70cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional seating.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the rear of the venue in the courtyard.
    • The shared toilet(s) is/are approximately 32m (34yd 2ft) from the main entrance.
    • Inside the venue, there is not level access to the shared toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Access to Standard Toilet

  • The path to the toilet is uneven old York Paving.
  • The door leading into the courtyard opens away from you, is light and 80cm wide.
  • There is a medium step immediatley beyond the door.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • Comments View
    • A member of staff trained in BISL is present five days a week.