You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the racecourse map please click here (new tab).
• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• The alternative formats documents can be provided in include: large print on request.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Warwick Racecourse is ideally situated in the heart of England, with easy access from a number of main routes: M40 (Junction 15), M42, M5 and M6. It is located on Hampton Street which is just off the A429 as you enter Warwick town from Junction 15.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The following Stagecoach Bus Services run on a regular daily basis: X17: Coventry – Leamington Spa – Warwick Hospital – Warwick - Chase Meadow - (alternately) Hampton Magna & Warwick Parkway Station 16: Stratford Upon Avon - Warwick - Warwick Hospital - Kenilworth - Coventry X18: Stratford Upon Avon - Wellesbourne - Barford - Warwick - Leamington - Coventry (via A46) G1: Warwick – Woodloes – Percy Estate - Leamington Spa - Whitnash - South Farm 68: Cubbington – Lillington – Stud Farm – Leamington Spa – Railway Station – Warwick Gates – Warwick – Hatton Park.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Warwick Station and Warwick Parkway.
  • Warwick Racecourse is served by two train stations, both operate on the Chiltern line which runs between London Marylebone and Birmingham Snow Hill. Warwick station is a short 20-minute walk from the racecourse, situated in the town just one mile away. Warwick Parkway can be found on the town’s outskirts, a short taxi ride from the racecourse.
  • For more information on National Rail please click here (opens new tab).
• Comments View
  • With prior permission, helicopters can land on the course on racedays only. Please contact the office on 01926 405 560 for further information.

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For information about the Raceday Parking please click here (opens in new tab).

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located either side of the Paddock Suites.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the Paddock Suites.
• The lift is a standard lift.
• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are not at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Entrance (Paddock Suites - First Floor and Second Floor). Skip to the next section.

Entrance (Paddock Suites - First Floor and Second Floor)

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• Entrance View
  • This information is for the entrance located to the right on exiting the lift.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance, via lift.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.
• Comments View
  • There is a similar entrance located on the second floor.

You are on Getting Around (First Floor). Skip to the next section.

Getting Around (First Floor)

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• Access View
  • There is step-free access throughout the first floor.
• Circulation View
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Counter (Betting Counter - First Floor). Skip to the next section.

Counter (Betting Counter - First Floor)

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• Counter View
  • The counter is located at either end of the first floor corridor.
  • Clear signage for the counter is not visible from the lift.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Executive Boxes (Paddock Suites - First Floor). Skip to the next section.

Executive Boxes (Paddock Suites - First Floor)

• The boxes are located along the first floor corridor.
• There are 6 boxes on this floor.
• The box surveyed was 5.
• Box 6 is similar but boxes 1, 2, 3 and 4 are smaller.
• There is step-free access to this area.
• There is a/are single, heavy manual door(s) to access this area.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is step-free access within this area.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• The clear floor space beneath tables in the room(s) is 74cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of service provided in this box can vary.
• There is a single width door from the box onto the viewing balcony. The door opens away from you and is 76cm wide. There is step free access onto the viewing balcony.
• The box can be hired for functions and meetings on non match days.

You are on Accessible Toilet(s) (Paddock Suites - First Floor). Skip to the next section.

Accessible Toilet(s) (Paddock Suites - First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the first floor corridor, to the right on exiting the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 195cm x 185cm (6ft 5in x 6ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Paddock Suites - First Floor). Skip to the next section.

Standard Toilet(s) (Paddock Suites - First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located either end of the corrdior.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • The wash basin tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Getting Around (Second Floor). Skip to the next section.

Getting Around (Second Floor)

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• Access View
  • There is step-free access throughout the second floor.
• Circulation View
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Counter (Betting Counter - Second Floor). Skip to the next section.

Counter (Betting Counter - Second Floor)

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• Counter View
  • The counter is located at either end of the corridor.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Executive Boxes (Paddock Suites - Second Floor). Skip to the next section.

Executive Boxes (Paddock Suites - Second Floor)

• The box is located along the corridor.
• There are 6 boxes on this floor.
• The box surveyed was 7.
• The other boxes in this stand/area have a similar layout.
• There is step-free access to this area.
• There is a/are single, heavy manual door(s) to access this area.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is step-free access within this area.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• The clear floor space beneath tables in the room(s) is 73cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of service provided in this box can vary.
• There is a single width door from the box onto the viewing balcony. The door opens away from you and is 76cm wide. There is step free access onto the viewing balcony.
• The box can be hired for functions and meetings on non match days.

You are on Accessible Toilet(s) (Paddock Suites - Second Floor). Skip to the next section.

Accessible Toilet(s) (Paddock Suites - Second Floor)

• There is not an/are not accessible toilet(s) for public use.
• The nearest accessible toilet(s) is/are located on the first floor corridor.

You are on Standard Toilet(s) (Paddock Suites - Second Floor). Skip to the next section.

Standard Toilet(s) (Paddock Suites - Second Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located either end of the corridor.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • The wash basin tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around Warwick Racecourse link (new tab) - click here
• Betting Counters around the Racecourse link (new tab) - click here