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KFC - M1 - Newport Pagnell Services - Southbound - Welcome Break

M1 - Newport Pagnell Services - Southbound - Welcome Break, M1 Junction 14/15, Newport Pagnell, Buckinghamshire, MK16 8DS

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
    • Customers can order and pay at the right hand side of the counter or at the touchscreen.
      Once ordered, customers will receive an order number that gets called out when the food and drink is ready to collect from the left hand side of the counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fast food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 108cm.
    • The hand sanitiser is on the wall to the right of the counter.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 115cm to 170cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 115cm from the floor.
    • Once condensed the touchscreen heights are 115cm to 145cm from the floor.
    • The lowest height of the touchscreen card machines is 115cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 117cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.

Seating Area

  • The seating area is located at the rear of the services building, next to Starbucks.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via 1 step towards the middle of the seating area.

Step(s) (Seating Area Additional Seating)

  • There is a/are step(s) located towards the middle of the main seating area.
  • The step(s) is/are used to access additional seating.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.