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Welcome Break Petrol Station - M1 - Newport Pagnell Services - Southbound - Welcome Break

M1 - Newport Pagnell Services - Southbound - Welcome Break, M1 Junction 14/15, Newport Pagnell, Buckinghamshire, MK16 8DS

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Access Guide

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Petrol Station Summary

Getting Here

  • The services are located directly off the M1 between junctions 14 and 15, with Northampton to the north and Milton Keynes to the south.
  • There is signage along the motorway indicating the distance to the services.
  • The southbound car park has 4 Blue Badge parking bays, 5 electric vehicle charging points and a number of parent and child and standard parking bays.
    The northbound car park has 7 Blue Badge parking bays, 5 electric vehicle charging points and a number of parent and child and standard parking bays.
  • There is limited parking at the petrol station.
  • There is ample coach parking available at both southbound and northbound services.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can signal from their car for assistance.
  • It is not possible to pay at the pump.
  • The height of the pump controls/screen is 130cm.

Parking

  • Parking View
    • The car park is located at the side of the petrol station, to the left as you face the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made via an app/online.
    • Payment machines are located at the petrol station shop counter or WHSmith counter in the main services building.
    • To see the parking charges please click here (opens new tab).
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.

ATM(s)

  • The ATM(s) is/are located on the left as you face the building.
  • The ATM(s) is/are 4m from the main entrance.
  • The controls/screen heights vary between 90cm and 125cm.
  • There is not a lowered ATM available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 99cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There are mats in aisles that might be perceived as holes.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are good.
    • Music is played everywhere.
  • Till(s) View
    • The till(s) is/are located on the right as you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 110cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located on the left after you enter.
    • This accessible toilet is approximately 6m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door(s) and wall(s) is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 218cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm.
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 105cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 98cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the accessible toilet as it is also signed for use as the standard male and female toilet.
  • Comments View
    • The accessible toilet is also used as the standard unisex facility.