Access Guide
Summary
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Getting Help and Assistance
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- This venue is open 24 hours.
- There is not a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Welcome Break Gaming is located on the left-hand side of the services, when entering the main entrance.
- There is step-free access to Welcome Break Gaming.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M4 - Membury Services - Westbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located opposite Starbucks.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located next to Starbucks.
- For detailed information about the toilet facilities please click here (new tab).
- There is no security gate and the entrance width is 114cm.
Gaming Area
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Area
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- The following details are for the over 18's area.
- There is sufficient space between the arcade machines.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- In this area there are high stools and high tables available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor tables are permanently fixed.
- The change machine controls range from 38cm to 125cm.
- The slot machine controls range from 45cm to 168cm.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 117cm.
Step(s) (Additional gaming machines)
- There is a/are step(s) located in the middle of the gaming area.
- The step(s) is/are used to access additional gaming machines.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.