Access Guide

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Summary

Getting Help and Assistance View
- The opening times are Monday - Sunday 10:00hrs - 23:00hrs.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Burger King is located to the left after you enter.
- There is step-free access to Burger King.
- The entrance area is clearly signed.
- For the M40 - Warwick Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located ahead as you enter the services.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
- Customers make their order at the touchscreen, at the counter or via the Welcome Break App.
  Customers are informed their order is ready by the screen over the counter or by a member of staff.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is fast food.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are available for ordering.
- The touchscreens are 110cm to 165cm from the floor.
- The lowest height of the touchscreen card machines is 90cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
Service Counter View
- The height of the counter is 85cm.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.

The seating area is located to the left after you enter at the rear.
There is step-free access to the seating area.
In this area there are chairs without armrests, booths, tables and bench seats available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The distance between the floor and the underside of the lowest table is 71cm.
The distance between the floor and the underside of the highest table is 72cm.
Music is played everywhere.
Lighting levels are moderate to good.
Access to the additional seating area is via a slight slope leading up to the majority of the seating.
There is an outdoor seating area located at the rear of the main seating area.
There is a slight slope leading up to the double doors out to the outdoor seating area.