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Subway - M5 - Michaelwood Services - Northbound - Welcome Break

M5 - Michaelwood Services - Northbound - Welcome Break, M5 Junction 13/14, Lower Wick, Dursley, Gloucestershire, GL11 6DD

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Orders are placed at the service counter and a member of staff will advise you when your order is ready.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold subway sandwiches and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • There is not a hearing assistance system .
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 91cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.

Seating Area

  • The seating area is located ahead and to the right when entering from the front entrance.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables with fixed seating, chairs without armrests and tables available.
  • Some chairs are fixed to tables.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 64cm.
  • The distance between the floor and the underside of the highest table is 73cm.
  • The standard height for the underside of tables is 73cm.
  • The surface height of the tables is 74cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via one well marked step 17cm high and double manual doors.