Access Guide
Summary
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Getting Help and Assistance
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- The Good Breakfast is open 07:00 - 11.30 Tuesday to Thursday, and 07:00 - 14.00 Friday to Monday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- The Good Breakfast is located on the left before the front entrance to the services.
- There is step-free access to Good Breakfast.
- For the M5 - Michaelwood Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located within the services to the rear.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders are placed at the service counter and a member of staff will advise you when your order is ready.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is breakfast baps, sausage rolls and hot baked slices.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is not a hearing assistance system .
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 107cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
Seating Area (Picnic Area - Front)
- The seating area is located to the right, facing the front entrance.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables available.
Seating Area
- The seating area is located ahead and to the right when entering from the front entrance.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables with fixed seating, chairs without armrests and tables available.
- Some chairs are fixed to tables.
- Tables are not permanently fixed to the floor.
- The distance between the floor and the underside of the lowest table is 64cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The standard height for the underside of tables is 73cm.
- The surface height of the tables is 74cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
- Access to the additional seating area is via one well marked step 17cm high and double manual doors.