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Starbucks - M5 - Michaelwood Services - Southbound - Welcome Break

M5 - Michaelwood Services - Southbound - Welcome Break, M5 Junction 13/14, Lower Wick, Dursley, Gloucestershire, GL11 6DD

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed at the service counter, and a member of staff will advise you when your order is ready.
      The Starbucks ‘Order and Collect’ app can also be used.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is not a hearing assistance system.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 114cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are coffee tables, tables, armchairs, bench seats and chairs without armrests available.
    • Chairs are not permanently fixed to the floor.
    • Tables are not permanently fixed to the floor.
    • The height between the floor and the underside of the lowest table is 70cm.
    • The distance between the floor and the underside of the highest table is 73cm.
    • The standard height for the underside of tables is 72cm.
    • The surface height of the lowest table is 44cm.
    • The surface height of the highest table is 92cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.