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Burger King - M5 - Sedgemoor Services - Northbound - Welcome Break

M5 - Sedgemoor Services - Northbound - Welcome Break, M5 - Junction 21/22, Sedgemoor, Nr Weston-Super-Mare, Avon, BS24 0JL

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Access Guide

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Summary

Outside Access (Burger King Main Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the services building main entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 114cm.
    • The height of the bollard(s) is 71cm.
    • The bollards do contrast visually with the paving.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Entrance (Exit)

  • Entrance View
    • This information is for the entrance located within Burger King.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 65cm.
  • Comments View
    • This door is for exiting Burger King into the service building.

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Customers can order at the counter or touchscreen. Once ordered customers will receive an order number that gets called out when the food and drink is ready. The Welcome Break app can also be used to place orders.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; picture wall menus, online menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 110cm to 179cm from the floor.
    • The lowest height of the touchscreen card machines is 90cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 115cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 90cm.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
  • Comments View
    • The seating area can be accessed by going through the exit door.

Seating Area

  • The seating area is located to the left as you enter the services building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are chairs without armrests and tables available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 71cm.
  • The distance between the floor and the underside of the highest table is 74cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via one 17cm step (photograph 6).