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Welcome Break Petrol Station - M5 - Sedgemoor Services - Northbound - Welcome Break

M5 - Sedgemoor Services - Northbound - Welcome Break, M5 - Junction 21/22, Sedgemoor, Nr Weston-Super-Mare, Avon, BS24 0JL

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made at an out of hours counter.
  • For the M5 - Sedgemoor Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located directly off the M5 between junctions 21 and 22 Northbound.
    There is signage along the motorway indicating the distance to the services.
  • There are 4 Blue Badge parking bays, 2 Ecotricity electric charging points and a number of standard parking bays.
  • Additional parking is available outside the hotel.
  • Coach parking is available to the right of the service station.

Petrol Station Forecourt

  • Staff are not able to provide assistance at the pumps.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 80cm.

ATM(s)

  • The ATM(s) is/are located to the left of the petrol station entrance.
  • The ATM(s) is/are 8m from the petrol station entrance.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 95cm.
  • The height of the bollard(s) is 93cm.
  • The bollards do not contrast visually with the paving.
  • The controls/screen heights vary between 90cm and 126cm.
  • There is not a lowered ATM available.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the petrol station.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 85cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is steep.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
  • Till(s) View
    • The till(s) is/are located to the left of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 110cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet

  • Accessible toilet facilities are not available.
  • The nearest accessible toilet(s) is/are located within the service station.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right of the service station.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 8m from the petrol station entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 72cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are available in the shared toilets.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 93cm.