Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- Help and assistance is available from WHSmith.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
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Toilets and Changing Facilities Available
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- The following facilities are available here; baby changing facilities, standard toilets, shower facilities and an accessible toilet.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located on the grassed area at the front left of the building.
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Shops
View
- The following shops are available here; Waitrose and WHSmith.
- For the Waitrose - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the WHSmith - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Burger King, KFC, Starbucks, Subway, and The Good Breakfast.
- For the Burger King - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the KFC - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Subway - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the The Good Breakfast - M6 - Corley Services - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Adjoining Motorway Services
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- There is an adjoining motorway services building which can be accessed via an internal bridge.
- The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
- The following facilities are available at the adjoining motorway services; a Changing Places facility, an accessible toilet, standard toilets, baby changing facilities and shower facilities.
- For the M6 - Corley Services - Westbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The eastbound services are located directly off the M6 between junctions 3 and 4.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 6 Blue Badge parking bays, 4 ecotricity electric charging points, 7 Instavolt electric charging points, and a number of standard parking bays.
- There are additional standard parking bays located on the way into the petrol station forecourt.
- Coach parking is available at the left hand side of the building.
Petrol Station
- The following services/facilities are available at the petrol station; standard parking bays, accessible and standard toilet facilities and a cash machine.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
View
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is not lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 6 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 472cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located around the edges of the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made via an app/online.
- To see the parking charges please click here (opens new tab).
- Payment can also be made at WHSmith or the petrol station.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 25m from the entrance.
- There are dropped kerbs from the Blue Badge bay(s) to the building.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (Gridserve)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Gridserve.
- Rapid charging is available.
- The electric vehicle charging point(s) is/are located at the front right of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are signposted and have markings which are faded.
- The dimensions of the electric vehicle charging bay(s) surveyed are 235cm x 331cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 134cm to 152cm.
- The height of the electric vehicle charging point nozzle slot is 112cm.
- An app is required to use the charging point(s).
- Parking charges apply after a limited time.
- Charging for all users is limited to 45 minutes.
- Payment signs are not provided.
- Payment for charging is made over the phone and via an app/online.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Electric Vehicle Charging Points (Instavolt)
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Standard Electric Vehicle Charging Point(s)
View
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Instavolt.
- Rapid charging is available.
- The electric vehicle charging point(s) is/are located at the front left of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith .
- There is/are 7 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked and signposted.
- The dimensions of the electric vehicle charging bay(s) surveyed are 235cm x 480cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 110cm to 125cm.
- The height range of the electric vehicle charging point nozzle slot is 85cm to 105cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply after a limited time.
- Charging for all users is limited to 45 minutes.
- Payment signs are not provided.
- Payment for parking is made at WHSmith or the Petrol Station.
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Seating Area (Outside)
- The seating area is located in front of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables with fixed seating available.
- All chairs are fixed to tables.
- All tables are fixed to the floor.
- The surface of the seating area is grass and may be uneven in places.
ATM(s)
- The ATM(s) is/are located to the left of the main entrance, outside the building.
- The ATM(s) is/are 5m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 100cm.
- The height of the bollard(s) is 92cm.
- The bollards contrast visually with the paving.
- The controls/screen heights vary between 80cm and 125cm.
- There is not a lowered ATM available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome Break'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 272cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 143cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 113cm.
- The height of the bollard(s) is 77cm.
- The bollards do contrast visually with the paving.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 87cm.
Outside Access (Coach Park Entrance)
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Entrance
View
- This information is for the entrance located at the left hand side of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shearings Holidays Customer Entrance'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 176cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are varied.
- Music is played everywhere.
- The cash machine(s) is/are located to the rear right of the building as you enter via the main entrance.
- The controls/screen heights of the cash machine(s) vary between 93cm and 121cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 87cm.
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Signage
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- There is signage for the shop(s)/restaurant(s) available.
- The colour, design and typeface of signs is not consistent throughout the building.
Seating Area
- The seating area is located at the centre of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, bench seats, high tables, high stools and tables available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- The surface height of the lowest table is 54cm.
- The surface height of the highest table is 105cm.
- The surface height of the tables is 54cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 87cm.
Entrance (Link Bridge)
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Entrance
View
- This information is for the entrance located to the centre right of the building as you enter via the main entrance, next to WHSmith.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Over the bridge'.
- There is stepped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 103cm.
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Step(s)
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- The step(s) is/are located immediately beyond the entrance.
- There is/are 26 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Link Bridge
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Access and Circulation
View
- The link bridge is internal.
- There is stepped access to the bridge.
- There is step-free access along the bridge.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
Accessible Toilet (Left Door - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located to the rear right of the building as you enter via the main entrance.
- This accessible toilet is approximately 30m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from WHSmith.
- There is pictorial signage on or near the toilet door.
- The signage says 'Inclusive'.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 80cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
View
- The dimensions of the accessible toilet are 150cm x 296cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 101cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 106cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 93cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 66cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 80cm.
Accessible Toilet (Right Door - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located to the rear right of the building as you enter via the main entrance.
- This accessible toilet is approximately 30m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The signage says 'Inclusive'.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 80cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
View
- The dimensions of the accessible toilet are 151cm x 237cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 100cm and 179cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 104cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 96cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 66cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 78cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female toilet is located to the rear right of the building as you enter via the main entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 25m from the main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The height of the lowered wash basin is 65cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
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Toilet Facilities 2
View
- The male toilet is located to the rear right of the building as you enter via the main entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 35m from the main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The height of the lowered wash basin is 67cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
Parent and Baby Room
- The parent and baby room is located to the rear right of the building as you enter via the main entrance.
- The parent and baby room is approximately 30m from the main entrance.
- There is step-free access into the parent and baby room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The signage says 'For customers with children'.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby changing table is not height adjustable.
- The height of the baby changing table once extended is 105cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 90cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is not a hand sanitiser.
Standard Shower (Female)
- The shower facilities are located in the standard female toilets.
- The shower facilities are approximately 25m from the main entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is level access into the shower.
Standard Shower (Male)
- The shower facilities are located in the standard male toilets.
- The shower facilities are approximately 35m from the main entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is fair.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is level access into the shower.
Emergency Evacuation Procedure
- There is an audio alarm for emergencies.
- Fire wardens/marshals are available on site.
- There is not a/are not internal refuge point(s).
- People exit the building using the fire exits or main entrance.
- There is an external emergency meeting point.
Hidden Disabilities Sunflower
- The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).