Access Guide
Summary
-
Getting Help and Assistance
View
- The opening times for this venue are 11:30 - 20:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
-
Access
View
- KFC is located to the rear right of the services building.
- There is step-free access to KFC.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M6 - Corley Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- The Changing Places facility is located to the rear of the services building as you enter, between the standard female and male toilets.
- Accessible toilet facilities are located to the rear of the services building as you enter.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
-
Service and Menus
View
- There is a counter where food and drink can be ordered and a food and drink ordering touchscreen.
- Orders are placed via the touchscreens or at the tills at the right hand side of the counter.
Order progress is displayed on a screen over the collection point, at the left hand side of the counter.
Order numbers are called out when ready. - Staff can bring food and/or drinks to tables.
- Menu types include; online menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is fast food.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
-
Self-Service Touchscreens
View
- Self-service touchscreens are available for ordering.
- The touchscreens are 120cm to 175cm from the floor.
- There is a button which will condense the screen content.
- The height of the button is 120cm from the floor.
- Once condensed the touchscreen heights are 120cm to 150cm from the floor.
- The lowest height of the touchscreen card machines is 110cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
-
Service Counter
View
- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
Seating Area
- The seating area is located in the centre of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are bench seats, tables and a mixture of chairs with and without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 74cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are varied.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 88cm.