Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Welcome Break Petrol Station - M6 - Keele Services - Northbound - Welcome Break

M6 - Keele Services - Northbound - Welcome Break, M6 Junction 15/16, Keele, Newcastle-Under-Lyme, Staffordshire, ST5 5HG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made at an out of hours counter.
  • For the M6 - Keele Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located between junction 15 and 16 of the M6 motorway.
  • There is signage along the motorway indicating the distance to the services.
  • There is Blue Badge parking, parent and child parking and electric vehicle charging points at the services.
  • The coach parking is at the rear of the services, next to Starbucks.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers need to ring ahead to the services and request assistance or signal from the pumps by flashing their headlights.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 135cm.

ATM(s)

  • The ATM(s) is/are located to the left of the shop door.
  • The ATM(s) is/are 1m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 100cm.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 97cm and 130cm.
  • There is not a lowered ATM available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Keele North'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 89cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 86cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
  • Till(s) View
    • The till(s) is/are located to the left of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 114cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).
    • There is a barrier with a width of 92cm to exit the till area.

Accessible Toilet (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located at the rear left of the shop.
    • This accessible toilet is approximately 13m from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 148cm x 243cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is push.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 128cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 113cm.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the main services building.