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Welcome Break Petrol Station - M6 - Keele Services - Southbound - Welcome Break

M6 Junction 15/16, Keele, Newcastle-Under-Lyme, Staffordshire, ST5 5HG

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Access Guide

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Petrol Station Summary

Getting Here

  • The services are located between junction 15 and 16 of the M6 motorway.
  • There is signage along the motorway indicating the distance to the services.
  • There is Blue Badge parking, parent and child parking and electric vehicle charging points at the services.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers need to ring ahead to the services and request assistance or signal from the pumps by flashing their headlights.
  • It is not possible to pay at the pump.
  • The height of the pump controls/screen is 135cm.
  • The height of the fuel pump nozzle slot is 76cm.

ATM(s)

  • The ATM(s) is/are located to the right when facing the shop entrance.
  • The ATM(s) is/are 1m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 120cm.
  • The height of the bollard(s) is 90cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 94cm and 123cm.
  • There is not a lowered ATM available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Keele South'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 99cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 87cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are good.
  • Till(s) View
    • The till(s) is/are located to the left of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 113cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter.
    • This accessible toilet is approximately 7m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 84cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 120cm x 202cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 54cm.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 175cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 41cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 76cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm.
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is push.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 90cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the right as you enter.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 7m from the main entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 75cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is not a hand sanitiser.