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Welcome Break Petrol Station - M62 - Hartshead Moor - Westbound - Welcome Break

M62 - Hartshead Moor - Westbound - Welcome Break, M62 Junction 25/26, Hartshead Moor, Clifton, Brighouse, West Yorkshire, HD6 4JX

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Access Guide

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COVID-19 Information

  • The information in this section was taken in December 2020.
  • There is not a member of staff available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There is a freestanding hand sanitiser in the centre of the shop, at a height of 86cm.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • The one-way system is clearly marked with floor markings. There are internal queueing floor markings at the counter.
  • There is clear signage inside to help with social distancing.
  • There is clear signage at the entrance and throughout the building showing social distancing measures in place.
  • There are protective clear screens located at tills/counters.
  • There are protective clear screens at all tills.
  • Customer toilets are available.

Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made at an out of hours counter.
  • There is a steep (7.7 degrees) permanent ramp without handrails to access the night pay window. The ramp is 120cm wide.
  • For the M62 - Hartshead Moor Westbound Services - Welcome Break AccessAble Access Guide please click here (new tab).

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Staff are notified by sounding the car horn or signalling to staff.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 90cm.

ATM(s)

  • The ATM(s) is/are located on the forecourt, at the front right of the building.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 70cm.
  • The height of the bollard(s) is 92cm.
  • The bollards do not contrast visually with the paving.
  • The controls/screen heights vary between 80cm and 120cm.
  • There is not a lowered ATM available.

Outside Access (Car Forecourt Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Harsthead West'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Lorry Forecourt Entrance)

  • Entrance View
    • This information is for the entrance located at the rear right of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped and stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 71cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 82cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 136cm.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left as you face the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).
    • The step is created by the kerb.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are good.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 86cm.
  • Till(s) View
    • The till(s) is/are located to the front left of the shop as you enter via the car forecourt entrance.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 110cm.
    • There is a lowered section at the till(s).
    • The height of the lowered section is 86cm.
    • There is not a clear knee recess beneath the lowered section of the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter the building.
    • This accessible toilet is approximately 4m from the car forecourt entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) inwards.
    • The door(s) may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 165cm x 326cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 134cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 112cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the right as you enter via the car forecourt entrance.
    • There is step-free access to the toilet(s).
    • The toilet(s) is/are approximately 3m from the car forecourt entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is not a hand sanitiser.
    • The taps in the female toilet are twist/turn. The taps in the male toilet are push.