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Boots

Unit 31/31a The Howard Centre, Welwyn Garden City, Hertfordshire, AL8 6HA

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Access Guide

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Opening Times

Location

  • The venue is located within The Howard Centre.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Welwyn Garden City.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Howard Centre.
    • The car park is located off Osborne Way.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located on the basement level on the Howard Centre, along the service road.
    • Please see the separate Howard Centre guide for parking details.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue within the Howard Centre.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 150cm.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 18/05/2021.
  • The hearing assistance system was not working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Counter (Checkout)

  • There is level access to the counter from the entrance.
  • There is not a touchscreen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 90cm (2ft 11.43in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are good.

Counter (Pharmacy)

  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7.31in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 78cm.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.
  • Chairs with and without armrests are available by the pharmacy counter.
  • There is a small consultation room available to the right of the counter.
  • There is a single, manual door, which opens towards you (pull) to a with a width of 85cm to the consultation room.
  • The door may be difficult to open.
  • Chairs without armrests are available in the consultation room.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.

Related Access Guides