Access Guide
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 21:00.
- Saturday 09:00 - 21:00.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Welwyn Garden City.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Euro Car Park.
- The car park is located on Church Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Howardsgate.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 240cm x 480cm (7ft 10in x 15ft 9in).
- Standard marked parking bays are located on Howardsgate.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Eating and Drinking
- The following information is for the café.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the entrance.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are moderate to good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional seating and the standard shared toilets.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor, at the rear of the venue.
- The shared toilet(s) is/are approximately 40m (43yd 2ft) from the entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.