Access Guide
Opening Times
- Monday 11:30 - 23:00.
- Tuesday 11:30 - 23:00.
- Wednesday 11:30 - 23:00.
- Thursday 11:30 - 23:00.
- Friday 11:30 - 23:00.
- Saturday 10:00 - 23:00.
- Sunday 10:00 - 22:00.
Location
- The venue is located within Welwyn Garden City Town Centre.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Welwyn Garden City.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Sainsbury's Car Park.
- The car park is located on Church Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Howardsgate.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Howardsgate.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge parking is within 60m of Cote Brasserie, with space for approximately 2-3 vehicles.
- Free on street Blue Badge parking is for 3 hours, with no return within 1 hour.
- Free on street standard parking is for 1 hour, with no return within 1 hour.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the venue, on Howardsgate.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 76cm (2ft 6in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- There is not a/are not handrail(s) at the step(s).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Wheelchair users have access to the dining area to the right of the entrance.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are presented in contrasting colours.
- The type of food served here is French.
Level Change (Raised Seating Area)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you enter the restaurant.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Level Change (Upper Seating Area)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the centre of the lower seating area.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Accessible Toilet(s) (Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located to the rear right of the venue.
- This accessible toilet is approximately 7m (7yd 1ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- The toilet is for the use of disabled people and also those needing baby changing facilities.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- There is a low colour contrast between the external door and wall.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm.
- There is a low colour contrast between the internal door and wall.
- The door has a horizontal grab rail.
- There is a high colour contrast between the horizontal grab rail and internal door.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin, sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
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Additional Fixtures
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- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a medium colour contrast between the toilet roll holder and the wall.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a medium colour contrast between the wash basin wall-mounted grab rail(s) and wall.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 109cm (3ft 7in).
- There is a high colour contrast between the towel dispenser and the wall.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the rear right of the venue.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 12m from the entrance.
- There is a high colour contrast between the external toilet door(s) and wall(s).
- There is pictorial signage on or near the toilet door.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
Related Access Guides
Additional Info
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.