Access Guide
Opening Times
- This service is open 24 hours.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Welwyn Garden City.
Vehicle Entrance and Exit
- The entrance and exit for the car park are located on Osborn Way.
- The height restriction barriers are at a height of 200cm.
Public Car Park
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park type is multi storey.
- The car park surface is tarmac.
- This car park has 5 levels.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- There is not a payment machine at a convenient height for wheelchair users.
- Access from the car park is via manual doors, direct access to street/road pavement, lift and staircase.
- The exit(s) is/are located on the ground floor to leading to the street and on the third floor leading to the Howard Centre.
- The width of the exit is 125cm.
- There is a ramp or slope to exit which is located on the ground floor, to the left hand corner.
- The gradient of the ramp/slope is steep.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are handrail(s) at the ramp.
- There are steps at the exit which are located on the ground floor, to the left hand corner.
- There is/are 6 step(s).
- The steps are not clearly marked.
- There are handrails at the step(s).
- The ramp or slope does bypass the step(s).
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Comments
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- Blue Badge parking is located on the ground, first, second and third floors.
- Charges apply to all vehicles including Blue Badge holders.
- Please pay on arrival using the pay and display machine and display the ticket clearly inside your vehicle.
- Parking is free for the first 30 minutes, however, a free ticket from the machine must still be displayed.
- Payment machines accept coins, credit / debit cards and Apple or Google pay.
- Payment can also be made by phone or by using the PaybyPhone app, quoting location code 802640.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3 and 4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the 4th level of the car park.
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Comments
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- The lift only goes to level 3 of the car park.
- The stairwell is closed from late evening to early the next morning.
Lift
- There is a lift for public use.
- The lift is located near the vehicle entrance on the ground floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Wall mounted information boards are not provided at lift landings.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 185cm x 175cm (6ft 1in x 5ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls for the lift are between 100cm - 140cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- The lift does not go to level 4 of the car park.
Pedestrian Exit (Ground Floor - Access to Street)
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Pedestrian Exit
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- This information is for the pedestrian exit located on the ground floor, near the vehicle entrance.
- There is step-free access at this exit.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 140cm.
Pedestrian Exit (Level 2 - Access to Howard Centre)
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Pedestrian Exit
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- This information is for the pedestrian exit located on level 2 of the car park.
- There is step-free access at this exit.
- There are no doors at this exit.
- The width of the door opening is 200cm.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Welwyn Garden City Bus Station link (new tab) - click here.