You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:00 - 23:00.
• Tuesday 06:00 - 23:00.
• Wednesday 06:00 - 23:00.
• Thursday 06:00 - 23:00.
• Friday 06:00 - 23:00.
• Saturday 06:00 - 23:00.
• Sunday 06:00 - 23:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Welwyn Garden City.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 240cm x 480cm (7ft 10in x 15ft 9in).
  • On street Blue Badge parking is located in Stonehills.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 240cm x 450cm (7ft 10in x 14ft 9in).
  • Standard marked parking bays are located in Stonehills.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of and beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 105cm (3ft 5in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• The type of food served here is fast food.

You are on Accessible Toilet (Right Transfer). Skip to the next section.

Accessible Toilet (Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the entrance.
  • This accessible toilet is located to the rear right of venue, opposite the counter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from any member of staff.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 140cm x 205cm (4ft 7in x 6ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the corridor leading to the accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are additional seating and the standard toilets.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the top of the stairs.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the top of the stairs.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Welwyn Garden City Town Centre link (new tab) - click here.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.