Access Guide
Contact Details
-
Disabled Supporters
View
- The telephone number for disabled visitors is 0333 030 0174.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
-
Ticket Sales
View
- The telephone number for ticket sales is 0333 030 0174.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
-
Hospitality
View
- The telephone number for hospitality enquiries is 0303 031 1968.
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
-
Parking
View
- The telephone number for parking enquiries is 0333 030 0174.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Club staff receive disability awareness/equality training.
- Stewards receive disability awareness/equality training.
- Hospitality staff receive disability awareness/equality training.
- Car parking attendants do receive disability awareness/equality training.
- Car park attendants and Access Support Stewards receive deaf awareness training.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- The assistance dog toilet or toileting area is located on Bridge 4, opposite Accessible Entrance D.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact the DSA Stewards.
Getting Here
-
By Road
View
- The London Stadium is located to the south of Queen Elizabeth Olympic Park.
Supporters are strongly advised not to drive to the London Stadium, due to limited parking and road restrictions.
Road closures will be in place in the local area and roads are expected to be extremely busy on matchdays. - There is a dedicated accessible car park (Car Park 1A) available at the stadium, situated on the south Loop Road alongside Bridge 4.
Car Park 1A will open three hours prior to kick-off and close during the match at the 80th minute.
This car park is for ticket holders only.
There are a total of 49 allocated Blue Badge parking spaces, with 6 being allocated to away supporters.
The 43 home supporter bays are allocated on a seasonal basis.
Visiting supporters will need to book a space in advance and all spaces are subject to availability.
Public parking is available at Westfield Stratford City and Stratford International (charges apply).
- The London Stadium is located to the south of Queen Elizabeth Olympic Park.
-
By Bus
View
- There is not a bus stop within 150 metres of the stadium.
- There are multiple bus stops located within close proximity to the stadium, including Stratford Bus Station.
Stratford Bus Station is located between Stratford High Street and Station Street, in front of Stratford Station.
On matchdays there is a shuttle bus service available, with a pick-up from Stratford Station.
Bus passengers with passes for the shuttle bus are permitted into the station to access the pick-up point.
For more detailed information regarding bus routes to the stadium please click here (opens in new tab)
To view the route to the stadium from Stratford Bus Station please click here (opens in new tab). - For more information on Stratford Bus Station (TfL) please click here (opens new tab).
-
By Train
View
- The nearest Railway Station is Stratford Station.
- Stratford Station is approximately 20 minutes walk from the stadium and is served by; Docklands Light Railway (DLR), London Underground Jubilee and Central Line services, National Rail operated by C2C and Greater Anglia, TfL Rail and London Overground.
Shuttle buses can be collect from the car park beside platform 13 at Stratford Station, which is located on the far right of the Jubilee Line platforms on the lower level concourse.
Stratford International Station is approximately 20 minutes walk from the stadium and is served by; Docklands Light Railway (DLR) and National Rail operated by Southeastern.
Shuttle buses can be collected from the 108 bus stop on International Way opposite the entrance to Stratford International Station.
To view the route to the stadium from Stratford Station please click here (opens in new tab)
To view the route to the stadium from Stratford International Station please click here (opens in new tab). - For more information on National Rail Enquiries please click here (opens new tab).
-
By Underground
View
- The nearest underground station is Stratford Station or Hackney Wick Station.
- Stratford Station is approximately 20 minutes walk from the stadium and is served by; Docklands Light Railway (DLR), London Underground Jubilee and Central Line services, National Rail operated by C2C and Greater Anglia, TfL Rail and London Overground.
Hackney Wick Station is approximately 10 minutes walk from the stadium and is served by the London Overground.
To view the route to the stadium from Stratford Station please click here (opens in new tab)
To view the route to the stadium from Hackney Wick Station please click here (opens in new tab). - For more information on Transport for London please click here (opens new tab).
-
By DLR
View
- The nearest DLR station is Pudding Mill Lane.
- Pudding Mill Lane Station is approximately 10 minutes walk from the stadium and is served by the District Light Railway (DLR).
Other stations near to the stadium served by the DLR include; Stratford Station, Stratford International Station, Stratford High Street Station.
To view the route to the stadium from Pudding Mill Lane Station please click here (opens in new tab). - For more information on Pudding Mill Lane Station please click here (opens new tab).
-
Useful Links
View
- For more information on the shuttle bus service, please use the link below.
- To view the web page described above click here (opens in new tab).
- For a map of the stadium, please use the link below.
- To view the web page described above click here (opens in new tab).
Related Access Guides
- To view other AccessAble access guides that are related to this one please use the links below.
- Car Parking and Drop Off link (new tab) - click here.
- Outer Concourse link (new tab) - click here.