You are on Getting Here (Armstrong Way Headquarters). Skip to the next section.

Getting Here (Armstrong Way Headquarters)

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• By Road View
  • Armstrong Way Headquarters is located on Armstrong Way in Southall.
    Armstrong Way Headquarters can be accessed via the B454 (Windmill Lane).
    The post code for the sat nav is UB2 4SD.
  • There is an open air car park in front of Armstrong Way Headquarters, which contains both standard and Blue Badge bay parking.
    Parking is free to service users, visitors and staff.
  • For more information on Armstrong Way, via Google Maps please click here (opens new tab).
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • There is a bus stop along the B454 (Windmill Lane) which is approximately 300 metres (5 minute walk) from Armstrong Way Headquarters.
    The stop is served by route 483.
  • For more information on Transport for London buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Hanwell.
  • Hanwell Rail Station is approximately 1.2 miles (25min walk) away.
  • For more information on Hanwell Station (TFL) please click here (opens new tab).
• By Underground View
  • The nearest underground station is Hanwell.
  • Hanwell Rail Station is approximately 1.2 miles (25 minute walk) away.
  • For more information on Hanwell Station (TFL) please click here (opens new tab).

You are on Parking (Armstrong Way Headquarters). Skip to the next section.

Parking (Armstrong Way Headquarters)

• The venue does have its own parking facilities.
• The car park is located in front of the building.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park does not have a barrier control system.
• The car park surface is block paving.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) markings are faded.
• There is/are 3 designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 475cm (7ft 7in x 15ft 7in).
• There is a 120cm hatched zone around the Blue Badge parking bay(s).
• The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There is an additional car park for staff.
• Overflow staff parking is located at the rear of the building.
• There are not parking charges for the car park.
• Parking is free for visitors of the venue.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is block paving.
• There is not a road to cross between the car park and the entrance.
• There is no tactile paving on dropped kerbs between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Armstrong Way Headquarters main entrance.
• There is not a/are not clearly marked drop-off point(s).

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• Comments View
  • Visitors must park in a marked 'Visitor Parking' space.
  • They should then report to reception to get a parking permit to display in their car window.
  • There is a slight slope from the car park to the pavement before the building entrances.
  • Photograph 8 shows the slope leading to the main entrance.
  • Photograph 9 shows the slope leading to the staff entrance.
  • Photographs 10 and 11 show the parking at the rear of the building.

You are on Outside Access (Trust Headquarters Main Entrance). Skip to the next section.

Outside Access (Trust Headquarters Main Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• This entrance sign says 'Trust Headquarters'.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
• The height of the bell/buzzer is 117cm (3ft 10in).
• A key card is required for access at this entrance.
• The height of the key card reader is 100cm.
• The main door(s) open(s) automatically (towards you).
• The door(s) is/are double width.
• The width of the door opening is 160cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm.
• There is a member of staff available for assistance at this entrance.
• The ramp/slope is located in front of the entrance.

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• Ramp/Slope View
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Armstrong Way Headquarters Staff Entrance). Skip to the next section.

Outside Access (Armstrong Way Headquarters Staff Entrance)

• This information is for the entrance located at the front of the building, to the right of the main entrance.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• A key card is required for access at this entrance.
• The height of the key card reader is 111cm.
• The main door(s) open(s) automatically (towards you).
• The door(s) is/are double width.
• The width of the door opening is 166cm.
• There is a second set of doors.
• The door(s) open(s) both ways.
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 170cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• The ramp/slope is located in front of the entrance.

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• Ramp/Slope View
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.

You are on Outside Access (Staff Entrance - Rear). Skip to the next section.

Outside Access (Staff Entrance - Rear)

• This information is for the entrance located at the rear of the building.
• The entrance area/door is clearly signed.
• This entrance sign says 'Staff entrance'.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• A key card is required for access at this entrance.
• The height of the key card reader is 113cm.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 99cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• The ramp/slope is located in front of the entrance.

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• Ramp/Slope View
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead from the main entrance.
  • The reception point is approximately 3m (3yd 10in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are poor.
  • The height of the reception counter is low (76cm or lower).
  • There is not sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating only.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are low.

You are on Waiting Room / Area (Corridor Waiting Area). Skip to the next section.

Waiting Room / Area (Corridor Waiting Area)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• Seating in this area includes; chairs with armrests.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is good.
• Lighting levels are moderate to good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is not space for an assistance dog to rest within the seating area.
• Vending machines are available.
• The vending machine controls are not within 120cm (4ft) from floor level.

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• Comments View
  • This waiting area is in the corridor to the right of reception.

You are on Getting Around (Armstrong Way Headquarters). Skip to the next section.

Getting Around (Armstrong Way Headquarters)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is carpet.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Area(s) (Ground Floor). Skip to the next section.

Area(s) (Ground Floor)

• The facilities/services located on the ground floor include; offices.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The type of flooring in the open plan/communal areas is carpet.
• There is good colour contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There are no communal refreshment areas.

You are on Room(s) (Side Office). Skip to the next section.

Room(s) (Side Office)

• The room surveyed was a side office.
• The side office is located on the ground floor.

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• Access View
  • This is a side office in the ground floor office area.
    There are similar offices throughout the building on the ground and first floors.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • The side office surveyed has a holder for signage on the door, but had no sign at the time of survey.

You are on Kitchen (Ground Floor). Skip to the next section.

Kitchen (Ground Floor)

• The kitchen is located on the ground floor.
• There is step-free access to the kitchen.
• The kitchen has open access (no doors).
• There is not ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 94cm (3ft 1in).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• There are chairs without armrests within the kitchen.
• Tables are not permanently fixed.
• Chairs are not permanently fixed.
• The standard height for tables is 75cm.
• Vending machines are not available.
• Plastic/takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for staff only.
• The stairs are located to right from the staff entrance.
• The stairs are approximately 7m from the staff entrance.
• Signs indicating the location of the stairs are clearly visible from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are ground floor and first floor.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The depth of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are low to moderate.

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• Comments View
  • There are two stairwells; one by reception (between Wing A and Wing B), and one by the staff entrance (between Wing B and Wing C).
  • There are evac chairs at the top of both stairwells.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right, from the staff entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 4m (4yd 1ft) from the staff entrance.
• The lift is a standard lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The floors which are accessible by this lift are ground floor and first floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • There are two lifts; one by reception (between Wing A and Wing B), and one by the staff entrance (between Wing B and Wing C).
  • At the time of survey (December 2022), the lift by reception was out of use.

You are on Area(s) (Wing A). Skip to the next section.

Area(s) (Wing A)

• The facilities/services located on the first floor include; Governance, Risk / Health and Safety, Secretariat, and the Communications Team.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, breakout areas and refreshment counters.
• The type of flooring in the open plan/communal areas is carpet.
• There is good colour contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the floor/area.
• Overhead signage is provided in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The refreshment area is located to the right from the Wing A door.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 92cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 92cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
• Breakout Area(s) View
  • There is a clear unobstructed route to the breakout area(s).
  • There is not room for a wheelchair user within the breakout space(s).
  • The following types of seating can be found in breakout space(s); chairs with armrests and chairs without armrests.
  • The clear floor space beneath tables in the breakout space(s) is 33cm.
  • Vending machines are not available.
  • A cash machine is not available.

You are on Area(s) (Wing B). Skip to the next section.

Area(s) (Wing B)

• The facilities/services located on the first floor include; Local Services CSU, Safeguarding, and the Nursing Directorate.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, breakout areas and refreshment counters.
• The type of flooring in the open plan/communal areas is carpet.
• There is good colour contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the floor/area.
• Overhead signage is provided in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The refreshment area is located to the left from the Wing C door.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 92cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 92cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
• Breakout Area(s) View
  • There is a clear unobstructed route to the breakout area(s).
  • There is not room for a wheelchair user within the breakout space(s).
  • The following types of seating can be found in breakout space(s); chairs with armrests.
  • The clear floor space beneath tables in the breakout space(s) is 35cm.
  • Vending machines are not available.
  • A cash machine is not available.

You are on Area(s) (Wing C). Skip to the next section.

Area(s) (Wing C)

• The facilities/services located on the first floor include; Finance.
• There is step-free access throughout the area.
• There are doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are not wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks, photocopier(s), printer(s) and refreshment counters.
• The type of flooring in the open plan/communal areas is carpet.
• There is good colour contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The refreshment area is located to the left from the Wing C door.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 92cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 92cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.

You are on Room(s) (Meeting Room - Green Room). Skip to the next section.

Room(s) (Meeting Room - Green Room)

• The room surveyed was Green Room.
• Green Room is located on the first floor, in Wing B.

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• Access View
  • There is a similar meeting room in each of the first floor wings.
    These are Blue Room (Wing A) and Orange Room (Wing C).
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 73cm and 94cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the right from the staff entrance.
  • This accessible toilet is approximately 5m (5yd 1ft) from the staff entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 147cm x 233cm (4ft 10in x 7ft 8in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • The height of the light switch/pull cord is 113cm from floor level.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 77cm (2ft 6in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 132cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 129cm (4ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Opposite Transfer Toilet(s) View
  • There is not an opposite transfer toilet in this location.

You are on Accessible Toilet(s) (First Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the first floor, ahead and to the right from the lift by reception.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift by reception.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door may be difficult to open for some.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • The transfer space is obstructed by a pedal bin and storage items.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 173cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 88cm (2ft 11in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Opposite Transfer Toilet(s) View
  • There is not an opposite transfer toilet in this location.
• Comments View
  • The Accessible Toilet contains a shower.
  • There is a high step into the shower cubicle (photograph 8).
  • The shower head is adjustable.
  • The controls are twist/turn.
  • There is an identical accessible toilet on the first floor, to the right and ahead from the lift, by the staff entrance.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• There is/are 2 female toilet(s) located on the ground floor.
• There is/are 2 male toilet(s) located on the ground floor.
• The type of signage on or near the standard toilet door(s) is written.
• Ambulant toilet cubicles are not available.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are push.
• The lighting levels are good in the male and female standard toilets.

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• Comments View
  • The standard toilets are located to the right past reception, and straight ahead from the staff entrance.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• There is/are 2 female toilet(s) located on the first floor.
• There is/are 2 male toilet(s) located on the first floor.
• The type of signage on or near the standard toilet door(s) is pictorial.
• Ambulant toilet cubicles are not available.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are push.
• The lighting levels are good in the male and female standard toilets.

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• Comments View
  • The standard toilets are located between Wing A and Wing B, and between Wing B and Wing C.