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Clayponds Hospital - Magnolia Ward

Sterling Place, London, W5 4RN

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Access Guide

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Getting Here (Clayponds Hospital)

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters cannot be provided on request.
  • Language interpreters cannot be provided on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Main Entrance)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left of the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 234cm x 494cm (7ft 8in x 16ft 2in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the Clayponds Hospital main entrance.
    • The furthest Blue Badge bay is 13m (14yd 8in) from the Clayponds Hospital main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Getting To (Magnolia Ward)

  • The Magnolia Ward is/are located on the right as you enter the hospital.
  • Access to the Magnolia Ward is via the Clayponds Hospital main entrance.
  • Enter via the Clayponds Hospital main entrance and turn right through one set of open double doors.
    Follow the corridor down to the end and the Magnolia Ward will be on the right hand side.
  • There is step free access to the Magnolia Ward.
  • The Magnolia Ward is approximately 17m from the Clayponds Hospital main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Clayponds Hospital - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 112cm (3ft 8in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 146cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately before the entrance.
    • The ramp/slope gradient is steep.

Reception (Main Entrance)

  • Reception View
    • The reception point is located ahead as you enter the hospital.
    • The reception point is approximately 7m (7yd 1ft) from the Clayponds Hospital main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Ward (Magnolia Ward)

  • Ward Information View
    • This is a/an sudden illness recovery ward.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 81cm (2ft 8in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.

Location of Toilet / Changing Facilities

  • Accessible toilet facilities are located within the Day Treatment Centre.
  • Female and male standard toilet facilities are located along the hospital corridor, between the Reception and Rosemary Ward.
  • Parent and baby changing facilities are located within the accessible toilet on the right as you enter the Day Treatment Centre.