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Ealing Hospital - Conolly Suite

Ealing Hospital First Floor, 601 Uxbridge Road, London, UB1 3HW

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Access Guide

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Summary

  • This is a community hospital.
  • Services within the building include: general hospital services.
  • Services on the first floor include: the Conolly Suite.

Getting Here

  • By Road View
    • Ealing Hospital is located off Uxbridge Road (A4020), Southall.
      The correct post code for sat nav is UB1 3HW.
    • There is a main visitors car park to the left as you enter Ealing Hospital.
      The car park is located off the second exit of the roundabout as you enter the hospital.
      The car park is charged at an hourly rate and has 170 standard parking spaces. There are no Blue Badge spaces.
      You can pay for parking using the parking meter or by the 'Apcoa Connect' app.
      Blue Badge parking is located to the left of Ealing Hospital main entrance, within the staff car park.
      There are 6 Blue Badge bays available.
      There are 2 ramps either side of the Blue Badge bays to access the main hospital entrance.
  • By Bus View
    • There are 4 bus stops located within the Ealing Hospital premises.
      These bus stops are named 'Ealing Hospital (Stop U)', 'Ealing Hospital (Stop R)', 'Ealing Hospital (Stop S)' and 'Ealing Hospital (Stop T)'.
      Stops U and R serve the 483 and N83 buses towards Windmill Lane and Ealing Broadway.
      Stop S serves the 92 bus towards Greenford.
      Stop T serves the 282 bus towards Greenford.
  • By Train View
    • The closest train station to Ealing Hospital is Drayton Green Station.
      This station is approximately 1.5 miles from Ealing Hospital.
      This rail service is run by Great Western Railway and serves the Greenford Branch Line.
      The service from the station is two trains per hour towards Greenford and two trains per hour to West Ealing from Monday-Saturday.
      There is no Sunday service.
  • By Underground View
    • The closest Underground Station to Ealing Hospital is Hanwell Rail Station which is approximately 0.6 miles from the venue.
      Hanwell Rail Station is on the Elizabeth Line which runs between Abbey Wood and Heathrow Airport.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters cannot be provided on request.
  • Language interpreters cannot be provided on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Blue Badge Parking)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the left of the main hospital entrance, within the staff car park.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 313cm x 431cm (10ft 3in x 14ft 2in).
    • The nearest Blue Badge bay is 13m (14yd 8in) from the main hospital entrance.
    • The furthest Blue Badge bay is 16m (17yd 1ft) from the main hospital entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • There is a slight uneven slope in order to access the ramp leading up to the main hospital entrance.
    • The slope can be seen in photographs 6 and 7.
    • There are also uneven paving slabs in front of the Blue Badge parking area that can be seen in photograph 8.

Parking (Main Visitors Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the left hand side of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • To access the main entrance from this car park, there is a steep slope which leads to the road you have to cross in order to approach the entrance.
    • The steep slope can be seen in photograph 5.

Getting To (Conolly Suite)

  • The Conolly Suite is/are located on level 1 of the Orange Wing.
  • Access to the Conolly Suite is via the main hospital entrance.
  • Enter via the main hospital entrance.
    Proceed straight ahead down the main level 2 of the Blue Wing corridor, past the lift lobby until you reach the end of the corridor.
    Turn left at the end of the corridor, then turn right and follow the signage towards the Orange Wing.
    Turn left round the corner and continue straight on through the corridor following the signs for the Orange Wing.
    Turn right before the next set of double doors.
    Along the corridor there is signage up ahead to show you are now in the Orange Wing.
    Carry on down this corridor past the pharmacy and there is a set of double doors ahead.
    After these doors, turn right and the lift is located on the left.
    The distance to this lift from the main hospital entrance is approximately 89 metres.
    Take the lift down to level 1 of the Orange Wing.
    As you exit the lift, take a slight right then left and you will see a set of double, heavy manual doors signed 'Conolly Suite'.
    Go through these doors and continue down the corridor and the entrance doors to the Conolly Suite are directly ahead.
  • There is step free access, via lift, to the Conolly Suite.
  • The Conolly Suite is approximately 13m from the level 1 Orange Wing lift.
  • There is a/are manual, heavy, double door(s) between the level 1 Orange Wing lift and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Ealing Hospital - Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 75cm (2ft 6in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the main hospital entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
  • Comments View
    • This entrance gives access to Blue Wing level 2.
    • There are two permanent ramps to access the main hospital entrance on either side of the Blue Badge parking bays.
    • The ramp at the front of the main hospital entrance has a slight gradient and can be seen in photographs 1, 7 and 8.
    • The ramp to the left of the main hospital entrance is the closest route to access the entrance from the disabled parking, however the ramp is steep (photographs 9 and 10).
    • Photograph 6 shows a steep downward ramp as you enter the main hospital entrance, between the first and the second sets of automatic doors. There are no handrails at this ramp.

Lift (Level 2 - Orange Wing)

  • There is a lift for public use.
  • The lift is located on level 2 of the Orange Wing.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 89m (97yd 12in) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are level 1, level 2 and level 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external controls for the lift are between 110cm - 125cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 118cm (3ft 10in).
  • The dimensions of the lift are 143cm x 235cm (4ft 8in x 7ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The internal controls for the lift are between 85cm-109cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • This lift is only for the Orange Wing level 1, level 2 and level 3.
    • To access levels 4-10, patients need to use the main lifts located on level 2 of the Blue Wing.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There manual doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are floors 1-10.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.
  • Comments View
    • The handrails vary between 85cm-105cm from the pitch line of the stairs.
    • There are a mixture of double manual and single manual heavy doors on each level to enter and exit the stairwell as seen in photographs 1, 8 and 9.

Opening Times (Conolly Suite)

  • Monday Closed.
  • Tuesday 08:00 - 16:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Conolly Suite)

  • Department / Service Access View
    • The Conolly Suite is located on level 1 of the Orange Wing.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 164cm (5ft 5in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 128cm (4ft 2in).
    • There is an intercom.
    • The height of the intercom is 128cm (4ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 129cm (4ft 3in).
    • There is a door release button when exiting.
    • The height of the door release button is 129cm (4ft 3in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, sub waiting areas, treatment rooms and accessible toilet facilities for everyone.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
  • Comments View
    • As you enter the Conolly Suite doors there is a main waiting area which is located opposite 2 doors.
    • The double doors on the left are for the Clozapine Clinic waiting area and the double doors on the right are for the ECT waiting area.
    • The two waiting areas are connected and patients are treated in both areas of the department.
    • Each waiting area door has an intercom/buzzer system and both doors have a door release button to exit.

Waiting Room / Area (Main Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the Conolly Suite entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • This waiting area is for patients to sit before the clinic opens.

Waiting Room / Area (Clozapine Waiting Room)

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the Connolly Suite entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • The height of the highest table is 77cm.
    • The height of the lowest table is 41cm.
    • There isn't a water dispenser but there is a staff kitchen area where they can provide water to patients.

Waiting Room / Area (ECT Waiting Room)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the Connolly Suite entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • This waiting room is used for patients who are awaiting blood results.
    • There is not a water dispenser, however there is a staff kitchen where water can be provided for patients.
    • All tables in the ECT Waiting Room are 40cm high.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not a chair.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Recovery Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Recovery Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the Clozapine waiting room entrance doors.
    • This accessible toilet is approximately 2m (2yd 7in) from the Clozapine waiting room entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 130cm x 229cm (4ft 3in x 7ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 126cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • There is a push button alarm in the toilet.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 109cm (3ft 7in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.