You are on Summary. Skip to the next section.

Summary

• This is a clinic.
• Services within the building include: child and adolescent mental health services (CAMHS).

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Glenthorne Road CAMHS is located on the corner of Glenthorne Rd (A315) and Iffley Rd.
    Glenthorne Road is a one way road running west to east. It can be accessed via Darling Rd from the west or Hammersmith Grove, Adie Rd and Iffley if travelling from the east.
  • There is no parking available on the site.
    There is limited metered car parking in streets along Glenthorne Road and neighbouring streets with a two hour maximum parking time.
    There is one Blue Badge bay on Iffley Road.
    There is a public car park (Livat Car Park) located approximately 90 metres (4 minutes walk) from the main entrance.
• By Bus View
  • The nearest bus stop to Glenthorne Road CAMHS is located on Glenthorne Road (Iffley Road Stop), approximately 75 metres from the main entrance.
    This bus stop is served by buses 27, 110, 190, 218, 267 and 306.
• By Train View
  • The nearest train station to Glenthorne Road CAMHS is Shepherd's Bush Station which is approximately 1.3 km via the A219, Shepherds Bush Rd.
    This station is operated by the London Overground and Southern rail services.
• By Underground View
  • The nearest underground station to Glenthorne Road CAMHS is the Hammersmith Underground Station.
    Hammersmith Underground is approximately 200 metres via Glenthorne Road and is operated by the Circle, District, Piccadilly and Hammersmith and City lines.
• Useful Links View
  • For more information on bus, train and underground services and ticketing in and around London, please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request, different languages on request and audio on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Livat Car Park.
  • The car park is located on Glenthorne Road.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Please click here for more information on parking.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 190cm x 640cm (6ft 3in x 20ft 12in).
  • On street Blue Badge parking is located on Iffley Road.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Iffley Road and Glenthorne Road.
  • There is not a designated drop off point.
• Comments View
  • The width of the standard parking on Iffley Road and Glenthorne Road is 190cm.
  • Photographs 1 - 4 show the parking on Iffley Road.
  • Photographs 5 and 6 show the parking on Glenthorne Road.
  • Photograph 7 shows the entrance to the Livat Car Park.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located at the side of the building.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 120cm (3ft 11in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 100cm.
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 9 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
• Lift Details View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).
• Comments View
  • There is hand sanitiser located on the wall as you enter the second set of doors.
  • The height of the sanitiser is 114cm.

You are on Lift (Outside Access - Stairlift). Skip to the next section.

Lift (Outside Access - Stairlift)

• There is a lift for public use.
• The lift is located at the building entrance steps.
• The lift is approximately 2m (2yd 7in) from the main entrance door.
• The lift is a stair lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are main entrance.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external lift controls for the lift are between 84cm - 97cm from the ground.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter the building.
  • The reception point is approximately 6m (6yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • There are 2 single manual push doors to enter the reception.
  • The doors have a width of 84cm and may be difficult to open.
  • There is additional seating between the first and second doors into reception.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the ground floor.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is carpet.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all corridors.
  • The lighting levels are moderate to good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors (Stairs). Skip to the next section.

Other Floors (Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on the lower ground floor, on the first floor and on the second floor.
  • The floors which are accessible by stairs are lower ground floor, ground floor, first floor and second floor.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are lower ground floor, first floor and second floor.

You are on Room / Area (Family Therapy Suite - Ground Floor). Skip to the next section.

Room / Area (Family Therapy Suite - Ground Floor)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Family Therapy Suite.
• The room / area is approximately 5m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Psychology - First Floor). Skip to the next section.

Consultation / Treatment Room (Psychology - First Floor)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Psychology.
• There is not level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 68cm (2ft 3in).
• The type of flooring is carpet.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Medical Examination Room - First Floor). Skip to the next section.

Consultation / Treatment Room (Medical Examination Room - First Floor)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Medical Examination Room.
• There is not level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 68cm (2ft 3in).
• The type of flooring is carpet.
• There is a bed / couch.
• The bed / couch is not adjustable.
• A hoist is not available.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead as you enter the building and then to the left, before the stairs.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is poor.
• Toilet Features View
  • The dimensions of the accessible toilet are 180cm x 210cm (5ft 11in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 122cm (4ft).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 138cm (4ft 6in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 91cm.
• Comments View
  • There are 2 push alarms in the accessible toilets, at the heights of 40cm and 118cm.
  • There is an automatic door to enter the foyer where this accessible toilet is located (photograph 7).
  • The height of the entry push pad is 115cm.
  • The exit push pad to leave the foyer is located on the wall to the left as you exit the toilet (photograph 8).
  • This push pad is also at the height of 115cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the ground floor, immediately to the left as you enter the building.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 1m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 75cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are moderate to good.