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Hammersmith and Fulham Mental Health Unit - Askew Ward Psychiatric Intensive Care Unit

Claybrook Road, London, W6 8NF

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Access Guide

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Getting Here (Hammersmith and Fulham Mental Health Unit)

  • By Road View
    • Head west on Talgarth Road/A4.
      Keep left to continue on Talgarth Road for 0.2 miles.
      Use any lane and turn slightly left onto Talgarth Road/A219/A315.
      Use the left 2 lanes to turn slightly left onto Fulham Palace Road
      Turn right on to St Dunstan's Road, and right again on to Margravine Road.
      Bear right on to Claybrook Road and the Mental Health Unit is located on the right.
    • Pay and display parking is located in front of the building and on Claybrook Road.
      There are also 10 designated parking bays at the front of Charing Cross hospital, which are free for Blue Badge holders.
  • By Bus View
    • There is a bus stop located on the Charing Cross Hospital site.
      The nearest bus stop is located just outside the hospital site on Fulham Palace Road.
      Bus numbers 190, 211, 220, 295, N11, and N97 stop here.
  • By Train View
    • Kensington Olympia overground railway station is approximately a 22 minute walk from the hospital.
  • By Underground View
    • Baron’s Court, situated on the Piccadilly line, is the closest underground station.
      It is approximately a nine minute walk from the hospital site.
  • Useful Links View

Getting Help and Assistance (Hammersmith and Fulham Mental Health Unit - Main Building)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are available.
  • There are also therapy dogs available to patients.

Parking (Hammersmith and Fulham Mental Health Unit)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • The car park is located in front of the Hammersmith and Fulham Mental Health Unit.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Charring Cross Hospital.
    • The car park is located on the Charring Cross Hospital site.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 215cm x 650cm (7ft 1in x 21ft 4in).
    • On street Blue Badge parking is located on Claybrook Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Getting To (Askew Ward - Psychiatric Intensive Care Unit)

  • Askew Ward - Psychiatric Intensive Care Unit is/are located on the ground floor.
  • Access to Askew Ward - Psychiatric Intensive Care Unit is via the Hammersmith and Fulham Mental Health Unit main entrance.
  • On entering the Hammersmith and Fulham Mental Health Unit main entrance continue ahead and go through the double doors.
    After the double doors turn right and continue ahead.
    Askew Ward - Psychiatric Intensive Care Unit is located on the right.
  • There is step free access to Askew Ward - Psychiatric Intensive Care Unit.
  • Askew Ward - Psychiatric Intensive Care Unit is approximately 35m from the Hammersmith and Fulham Mental Health Unit main entrance.
  • There is a/are manual, heavy, double door(s) between the Hammersmith and Fulham Mental Health Unit main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Hammersmith and Fulham Mental Health Unit - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is an intercom.
    • The height of the intercom is 135cm (4ft 5in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 167cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 177cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the main entrance.
    • The ramp/slope gradient is slight.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the left as you enter the building.
    • The reception point is approximately 4m (4yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is tiles.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Entrance (Askew Ward - Psychiatric Intensive Care Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor, off the atrium.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 110cm (3ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 134cm (4ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 84cm.
  • Comments View
    • The second intercom is 155cm high.

Inpatient Unit / Ward (Askew Ward - Psychiatric Intensive Care Unit)

  • Unit / Ward Information View
    • This is a male unit/ward.
    • There is/are 12 bedroom(s) available.
    • The bedrooms have ensuite facilities.
    • There is/are 12 bed(s) on this unit/ward in total.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is level access throughout the unit/ward.
    • There is no clear signage on the unit/ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
    • The unit/ward does not play background music.
    • A mobile hoist is not available on the unit/ward.
    • There are accessible washroom facilities for patients on the unit/ward.
    • There are not accessible toilet facilities for patients on the unit/ward.
    • The lighting levels are varied.
  • Visitor Facilities View
    • There is a relatives' room on the unit/ward.
    • There are no accessible toilet facilities on the unit/ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor, within the atrium.
    • There are no standard toilet facilities on the unit/ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor, within the atrium.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

Room / Area (MDT Room/Visitor Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; MDT Room.
  • The room / area is approximately 5m from the unit entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

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