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Martin House - Ealing IAPT

1 Swift Road, Southall, Middlesex, UB2 4RP

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Access Guide

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Summary

  • This is a clinic.
  • Services on the ground floor include: West London NHS Ealing IAPT Services, staff offices and NHS 111.

Getting Here (Martin House)

  • By Road View
    • Martin House is located off Swift Road, Southall.
      The post code for the sat nav is UB2 4RP.
      The closest main roads are the A312 and the M4.
    • There is limited on-site parking available.
      There are 2 Blue Badge bays and the parking is free for all users.
      If there is no parking space available on site, visitors are able to park along Swift Road or Hunt Road.
  • By Bus View
    • The closest bus stop is Hunt Road which is approximately 0.2 miles from the venue.
      The bus that stops here is the E5 which runs between Glade Lane and Perivale Tesco.
  • By Train View
    • The closest train station is Southall Station which is approximately 0.6 miles from the venue.
      The trains service is operated by the Elizabeth Line and Great Western Railway.
      The trains run between Abbey Wood, Heathrow Terminal 4, Maidenhead and Reading.
  • By Underground View
    • The closest underground station is Southall Station which is approximately 0.6 miles from the venue.
      The service is operated by the Elizabeth line which runs between Abbey Wood, Heathrow Terminal 4, Maidenhead and Reading.
  • Useful Links View

Getting Help and Assistance (Martin House)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Martin House)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 242cm x 480cm (7ft 11in x 15ft 9in).
    • The nearest Blue Badge bay is 2m (2yd 7in) from the Martin House main entrance.
    • The furthest Blue Badge bay is 4m (4yd 1ft) from the Martin House main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Getting To (Ealing IAPT)

  • Ealing IAPT is/are located along the ground floor corridor to the left of Martin House.
  • Access to Ealing IAPT is via the main entrance.
  • Enter via the main entrance.
    Continue straight ahead and turn right at the reception desk.
    Go through the manual door and continue along the corridor until you reach another door.
    Go through this door, turn left and Ealing IAPT is directly ahead along the corridor.
  • There is step free access to Ealing IAPT.
  • Ealing IAPT is approximately 36m from the main entrance.
  • There is a/are manual, heavy, single door(s) between the main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Martin House)

  • Entrance Details View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 114cm (3ft 9in).
    • There is an intercom.
    • The height of the intercom is 120cm (3ft 11in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 101cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Department / Service (Ealing IAPT)

  • Department / Service Access View
    • Ealing IAPT is located along the left main corridor of Martin House.
    • There is not a/are not door(s) leading into the department/service.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; a main reception, a consultation room and accessible toilet facilities for everyone.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
  • Comments View
    • The accessible toilet is located along the main corridor of Martin House, not the Ealing IAPT department corridor.

Opening Times (Martin House - Ealing IAPT)

  • Access is by appointment only.

Consultation / Treatment Room (Ealing IAPT Service)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the ground floor corridor, to the right as you pass reception.
    • This accessible toilet is approximately 13m (14yd 8in) from the Martin House entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 192cm x 215cm (6ft 4in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 114cm (3ft 9in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 100cm.
    • The shelf is located where it is reachable.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 122cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 141cm (4ft 8in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.