You are on Summary. Skip to the next section.

Summary

• This is a health centre.
• Services within the building include: Nutrition and Dietetics, Bladder and Bowel Service, Diabetes Service, Musculoskeletal Physiotherapy, Podiatry, and Occupational Therapy.

You are on Getting Here (Mattock Lane Health Centre). Skip to the next section.

Getting Here (Mattock Lane Health Centre)

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• By Road View
  • Mattock Lane Health Centre is located on Mattock Lane, to the south of West Ealing town centre and the Uxbridge Road.
  • Mattock Lane Health Centre has Blue Badge parking bays available.
    Standard parking bays are available on Mattock Lane, just outside the Health Centre.
• By Bus View
  • The nearest bus stop is the Dane Road stop (Stop N) on Uxbridge Road, approximately 290 metres from the Health Centre.
    TFL bus services that stop here are the E2, E7, E8 and N11.
• By Train View
  • The nearest train station is West Ealing, located approximately 0.4 miles from the Mattock Lane Health Centre.
• By Underground View
  • The nearest underground station is West Ealing, located approximately 0.4 miles from the Mattock Lane Health Centre.
• Useful Links View
  • Mattock Lane Health Centre on Google Maps.
  • To view the web page described above click here (opens in new tab).
  • TFL bus timetables.
  • To view the web page described above click here (opens in new tab).
  • GWR train timetables and services.
  • To view the web page described above click here (opens in new tab).
  • TFL train timetables and services.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Mattock Lane Health Centre). Skip to the next section.

Getting Help and Assistance (Mattock Lane Health Centre)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking (Blue Badge Parking). Skip to the next section.

Parking (Blue Badge Parking)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 200cm x 370cm (6ft 7in x 12ft 2in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the Mattock Lane Health Centre main entrance.
  • The furthest Blue Badge bay is 10m (10yd 2ft) from the Mattock Lane Health Centre main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 177cm x 300cm (5ft 10in x 9ft 10in).
  • Standard marked parking bays are located on Mattlock Lane.
  • There is not a designated drop off point.

You are on Opening Times (Mattock Lane Health Centre). Skip to the next section.

Opening Times (Mattock Lane Health Centre)

• Monday 08:30 - 16:30.
• Tuesday 08:30 - 16:30.
• Wednesday 08:30 - 16:30.
• Thursday 08:30 - 16:30.
• Friday 08:30 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Level Change (Street Access). Skip to the next section.

Level Change (Street Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located through the gate from Mattock Lane to the Health Centre main entrance.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The width of the ramp/slope is 104cm (3ft 5in).

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• Comments View
  • The route from the on-site Blue Badge bays to the entrance bypasses this slope.

You are on Outside Access (Mattock Lane Health Centre Main Entrance). Skip to the next section.

Outside Access (Mattock Lane Health Centre Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 127cm.
• Ramp/Slope Details View
  • The ramp/slope is located before the entrance doors.
  • The ramp/slope gradient is slight.

You are on Getting Around (Mattock Lane Health Centre). Skip to the next section.

Getting Around (Mattock Lane Health Centre)

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Reception (Community Reception). Skip to the next section.

Reception (Community Reception)

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• Reception View
  • The reception point is located ahead and to the left from the main entrance.
  • The reception point is approximately 8m (8yd 2ft) from the Mattock Lane Health Centre main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
• Comments View
  • The reception area contains separate reception desks for the GP surgeries that share Mattock Lane Health Centre.

You are on Room / Area (Health Education Room). Skip to the next section.

Room / Area (Health Education Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Health Education Room.
• The room / area is approximately 10m from the Mattock Lane Health Centre main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic Room 2). Skip to the next section.

Consultation / Treatment Room (Clinic Room 2)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.

You are on Consultation / Treatment Room (Podiatry). Skip to the next section.

Consultation / Treatment Room (Podiatry)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Podiatry.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located through the door to the left of reception and then on the left.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Mattock Lane Health Centre main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 76cm (2ft 6in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is poor.
• Toilet Features View
  • The dimensions of the accessible toilet are 307cm x 176cm (10ft 1in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 195cm (6ft 5in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 169cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 78cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a fixed baby change table available.
  • The height of the baby change table is 93cm.
• Comments View
  • There is a keypad lock to open the accessible toilet.
  • Please speak to reception to get the access code.
  • The emergency alarm has a white handle and cord, so may not be easily visible.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located through the door to the left of reception and to the left.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the Mattock Lane Health Centre main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The female toilet is located through the door to the left of reception, ahead and on the left.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Mattock Lane Health Centre main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.