You are on Getting Here (St Bernard's Hospital). Skip to the next section.

Getting Here (St Bernard's Hospital)

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• By Road View
  • St Bernard's Hospital is located at the rear of the Ealing Hospital site.
    St Bernard's Hospital can be accessed via the A4020 (Uxbridge Road) and Hilda Road.
    The post code for the sat nav is UB1 3EU.
  • There are various pay and display parking spaces across the St Bernard’s site.
    Parking costs £3 for up to four hours.
    You can pay using the JustPark app. The location number is: 183456.
    There are accessible spaces free for Blue Badge holders around the site, including outside The Orchard and Three Bridges Medium Secure Unit.
• By Bus View
  • There are 4 bus stops outside Ealing Hospital main entrance.
    The service routes are the 483, N83, 92 and the 282. They are serviced by Transport for London.
    In addition, there are bus stops a short walk away on Uxbridge Road.
    The hospital can be easily accessed via bus routes 83, 92, 195, 282, 207, N207 and the 427.
• By Train View
  • The nearest train station is Hanwell which is approximately 0.8 miles (16 minute walk) away.
• By Underground View
  • The nearest underground station is Boston Manor which is approximately 1.6 miles (32 minute walk) away.
• Useful Links View
  • For the Google Map location information please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For bus service information please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For train service information please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.

You are on Parking (Pay and Display). Skip to the next section.

Parking (Pay and Display)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the venue on off Hilda Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 223cm x 453cm (7ft 4in x 14ft 10in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • There are 10 vehicle charging bays within the car park.
  • There is also a charging point in between two of the Blue Badge bays, as shown in photographs 1 and 2.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located to the left from the main entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/11/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are soft bench seats without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Reception (Primary Healthcare). Skip to the next section.

Reception (Primary Healthcare)

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• Reception View
  • The reception point is located to the left from the Primary Healthcare entrance.
  • The reception point is approximately 1m (3ft 3in) from the Primary Healthcare entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are level 1, level 1+, level 2 and level 2+.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Passenger Lifts 1 and 2). Skip to the next section.

Lift (Passenger Lifts 1 and 2)

• There is a lift for public use.
• The lift is located to the left from main reception, at the end of the corridor.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 50m (54yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are level 1, level 1+, level 2 and level 2+.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The lifts can only be called using a key, by a member of staff.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Entrance (Primary Healthcare - Level 1+). Skip to the next section.

Entrance (Primary Healthcare - Level 1+)

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• Entrance Details View
  • This information is for the entrance located on level 1+.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 110cm (3ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.

You are on Room / Area (Interview Room - Main Reception). Skip to the next section.

Room / Area (Interview Room - Main Reception)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Interview Room.
• The room / area is approximately 11m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Search Area - Level 1). Skip to the next section.

Room / Area (Search Area - Level 1)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Search Area.
• The room / area is approximately 6m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Tribunal Room - Level 1). Skip to the next section.

Room / Area (Tribunal Room - Level 1)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Tribunal Room.
• The room / area is approximately 30m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Therapy Rooms - Level 1+). Skip to the next section.

Room / Area (Therapy Rooms - Level 1+)

• There is / are 4 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Room 4.
• The room / area is approximately 20m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Shop - Level 1+). Skip to the next section.

Room / Area (Shop - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Shop.
• The room / area is approximately 19m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a chair.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

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• Comments View
  • The height of the counter is 90cm.

You are on Opening Times (Barber's). Skip to the next section.

Opening Times (Barber's)

• Monday 09:00 - 16:30.
• Tuesday Closed.
• Wednesday Closed.
• Thursday Closed.
• Friday Closed.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The Barber's is open on Wednesday, but by appointment only.

You are on Room / Area (Barber's - Level 1+). Skip to the next section.

Room / Area (Barber's - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Barber's.
• The room / area is approximately 14m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 13:00 - 16:30.
• Tuesday Closed.
• Wednesday 09:30 - 12:00.
• Thursday Closed.
• Friday 13:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Room / Area (Library - Level 1+). Skip to the next section.

Room / Area (Library - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Library.
• The room / area is approximately 13m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Opening Times (Bank). Skip to the next section.

Opening Times (Bank)

• Monday 13:30 - 15:30.
• Tuesday Closed.
• Wednesday 13:30 - 15:30.
• Thursday Closed.
• Friday 13:30 - 15:30.
• Saturday Closed.
• Sunday Closed.

You are on Room / Area (Bank - Level 1+). Skip to the next section.

Room / Area (Bank - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Bank.
• The room / area is approximately 8m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• All chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are not trained to use the hearing system.
• The hearing assistance system was not tested at the time of the survey.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • The height of the counter ranges from 82cm to 114cm.

You are on Room / Area (Art Room - Level 1+). Skip to the next section.

Room / Area (Art Room - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Art Room.
• The room / area is approximately 10m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Interview Room - Level 1+). Skip to the next section.

Room / Area (Interview Room - Level 1+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Interview Room.
• The room / area is approximately 10m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Primary Healthcare - Consulting Rooms - Level 1+). Skip to the next section.

Consultation / Treatment Room (Primary Healthcare - Consulting Rooms - Level 1+)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Eating and Drinking (Riverside Café - Level 1+). Skip to the next section.

Eating and Drinking (Riverside Café - Level 1+)

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• Location and Access View
  • The following information is for the café.
  • The café is located on level 1+.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 91cm.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 70cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Place of Worship / Prayer Room (Multi Faith Room - Level 1+). Skip to the next section.

Place of Worship / Prayer Room (Multi Faith Room - Level 1+)

• The Prayer Room is located on level 1+.
• There is step-free access to the Prayer Room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 80cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the room.
• There are chairs with armrests on both sides.
• There is not sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a speaker system in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are moderate to good.

You are on Room / Area (Classrooms - Level 2+). Skip to the next section.

Room / Area (Classrooms - Level 2+)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Room 1.
• The room / area is approximately 6m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Gym - Level 2+). Skip to the next section.

Room / Area (Gym - Level 2+)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Gym.
• The room / area is approximately 12m from the lifts.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is not a chair.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Washroom (Multi Faith Room - Level 1+). Skip to the next section.

Washroom (Multi Faith Room - Level 1+)

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• Washroom Details View
  • The washroom surveyed has a wash basin.
  • There is/are 1 washroom(s) of this type in the area.
  • The washroom surveyed is located along the main corridor on level 1+.
  • The washroom surveyed is approximately 9m from the lifts.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 73cm (2ft 5in).
  • The dimensions of the washroom are 107cm x 122cm (3ft 6in x 4ft).
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 73cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is twist/turn. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 130cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.
• Comments View
  • The height of the bench is 48cm.

You are on Accessible Toilet(s) (Main Reception - Level 1 - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Main Reception - Level 1 - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right from the main entrance.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 200cm x 300cm (6ft 7in x 9ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm (4ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 112cm and 142cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 70cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Level 1+ - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1+ - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the main corridor on level 1+.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lifts.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 194cm x 209cm (6ft 4in x 6ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 126cm (4ft 2in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 118cm (3ft 10in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Primary Healthcare - Level 1+ - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Primary Healthcare - Level 1+ - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right from Primary Healthcare entrance.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Primary Healthcare entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 194cm x 233cm (6ft 4in x 7ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 122cm (4ft).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Gym - Level 2+ - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Gym - Level 2+ - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right from the gym entrance.
  • This accessible toilet is approximately 3m (3yd 10in) from the gym entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 130cm x 200cm (4ft 3in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 62cm (2ft).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Level 2+ - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 2+ - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the main corridor on level 2+.
  • This accessible toilet is approximately 19m (20yd 2ft) from the lifts.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 81cm (2ft 8in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 142cm x 195cm (4ft 8in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 71cm (2ft 4in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and recycling bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Level 1+). Skip to the next section.

Standard Toilet(s) (Level 1+)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the main corridor on level 1+.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the lifts.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 69cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Level 2+). Skip to the next section.

Standard Toilet(s) (Level 2+)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the main corridor on level 2+.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the lifts.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.

You are on Location of Toilet / Changing Facilities. Skip to the next section.

Location of Toilet / Changing Facilities

• Accessible toilet facilities are located on level 1, level 1+ and level 2+.
• Shared standard toilet facilities are located on level 1+ and level 2+.