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Cardiac Day Unit

West Suffolk Hospital, Hardwick Lane, Bury St Edmonds, IP33 2QZ

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Access Guide

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Getting To (Cardiac Day Unit)

  • The most accessible route from Main Entrance Blue Badge Bays has slight ramps or slopes, uneven surfaces, a dropped kerb with tactile paving and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to The Cardiac Day Unit is via the Main Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Cardiac Day Unit is located on the lower ground floor of the hospital within the yellow zone.
  • The Cardiac Day Unit is approximately 14m from the Lift (Yellow Zone - Lifts No3 and No4).
  • Enter via the main hospital entrance and proceed straight ahead past the reception desk.
  • Follow the main hospital corridor to the end and turn right.
  • Proceed down the corridor and turn right and then immediately left. Continue down the corridor towards the end to the yellow zone lifts, located on the right.
  • Take the lift to the lower ground floor.
  • Exit the lift and continue ahead down the corridor and the entrance to the Cardiac Day Unit is located on the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a changing places facility, a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Hospital Parking (Main Entrance Blue Badge Bays)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the front of the hospital, in front of main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 523cm (7ft 7in x 17ft 2in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 194cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 143cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 174cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is also an automatic door on the right side of the canopy.
    • The door is 143cm wide and has a slight slope in front.

Lift (Yellow Zone - Lifts No3 and No4)

  • There is a lift for public use.
  • The lift is located at the very end of the corridor on the right side of the yellow zone.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 115m (125yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG and G.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 128cm (4ft 2in).
  • The dimensions of the lift are 156cm x 245cm (5ft 1in x 8ft).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Entrance (Cardiac Day Unit)

  • This entrance is located at the end of the corridor, on the lower ground floor of the hospital.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 123cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 174cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Cardiac Day Unit Reception Entrance)

  • This entrance is located to the right of the Cardiac Day Unit.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 83cm.
  • The door has a high visual contrast.

Reception (Cardiac Day Unit Reception)

  • The reception is located to the right of the Cardiac Day Unit.
  • The distance from the Cardiac Day Unit entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 71cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.
  • Furniture available in this area includes: tables.

Department / Service (Cardiac Day Unit)

  • Location and Access View
    • The Cardiac Day Unit is located at the end of the corridor to the right, on the lower ground floor of the hospital.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double automatic doors with a medium visual contrast.
    • The doors open towards you.
    • The width of the opening is 174cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include automatic doors.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables, treatment tables/beds, height adjustable tables and desks.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Cardiac Day Unit)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located at the rear of Recovery Room 1 and at the rear of Recovery Room 2.
    • The transfer space varies between left and right in the toilets with adaptations.

Consultation / Medical Room (Recovery 1)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Recovery Room 1.
  • The room is located on the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 104cm.
  • There are double automatic doors with a medium visual contrast.
  • The doors open inwards.
  • The width of the opening is 155cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 191cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables, height adjustable tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Recovery 2)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Recovery Room 2.
  • The room is located on the right as you enter.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 105cm.
  • There are double automatic doors with a medium visual contrast.
  • The doors open inwards.
  • The width of the opening is 155cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables, height adjustable tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located within Recovery Room 1.
    • The most accessible route to the toilet has step-free level access and automatic doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 84cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 141cm (width) x 201cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 137cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 107cm and 147cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.