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MacMillan Unit

West Suffolk Hospital, Hardwick Lane, Bury St Edmonds, IP33 2QZ

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Access Guide

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Getting To (MacMillan Unit)

Hospital Parking (Rear Hospital Entrance Blue Badge Bays)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 481cm (7ft 7in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the rear hospital entrance.

Hospital Parking (MacMillan Unit Parking and Drop Off Point)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the right side of Car Park D - Patients/Visitors.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the MacMillan Unit.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided .
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.

Entrance (MacMillan Unit Entrance)

  • This entrance is located at the front of the unit.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 161cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 77cm.
  • There is step-free level access as you enter.

Department / Service (MacMillan Unit)

  • Location and Access View
    • The MacMillan Unit is located at the rear of the hospital grounds, within the orange zone.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is over 150cm wide with no handrails.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 5 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (MacMillan Unit)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located at the rear of the out-patient reception waiting area and on the left side of the day unit.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Out-Patient Reception)

  • The reception is located ahead and to the right as you enter the MacMillan Unit.
  • The distance from the MacMillan Unit entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 108cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Room (Macmillan Cancer Information Centre at West Suffolk Hospital)

  • The room is located ahead and to the left as you enter the MacMillan Unit.
  • The distance from the MacMillan Unit entrance is 10m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 147cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables and desks.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Quiet Room)

  • The room is located along the corridor on the right side of the MacMillan Unit.
  • The distance from the MacMillan Unit entrance is 15m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • There is deep pile carpet in some areas.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Day Unit)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Day Unit.
  • The room is located along the corridor on the right side of the unit.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in the room includes: tables and coffee tables.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Procedure Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Procedure Room.
  • The room is located on the left side of the day unit.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 163cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Consulting Room 4)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 4.
  • The room is located at the end of the corridor on the right side of the unit.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 191cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Transfer On Both Sides - Female)

  • Location and Access View
    • The toilet surveyed is located on the left side of the day unit.
    • The distance from the MacMillan Unit entrance is 25m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 213cm (width) x 213cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 90cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 83cm (from the side of the toilet pan).
    • There is a wall sensor flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a medium visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 114cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 151cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Transfer On Both Sides - Male)

  • Location and Access View
    • The toilet surveyed is located on the left side of the MacMillan Unit.
    • The distance from the MacMillan Unit entrance is 25m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 235cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet.
    • The lateral transfer space on the left is 98cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 96cm (from the side of the toilet pan).
    • There is a wall sensor flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a medium visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 114cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 108cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 155cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.