Access Guide
Overview
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About
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- For over 950 years, this Cathedral has stood at the centre of life in Chichester, welcoming thousands of visitors and pilgrims to discover a rich sacred heritage.
- Facilities available in the venue include: cafe, gift shop and bookable meeting spaces.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- The nearest train station is Chichester.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- Visitors arriving by car should aim for one of the many public car parks around the City (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the South West door.
- There is stepped access at the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: raised areas within the Cathedral, but there are fixed and portable ramps available.
- The following areas have step-free access via ramps: raised areas and entrances within the Cathedral, and access via The Cloisters.
- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces and pillars.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability Awareness Training, Diversity and Inclusion Training, and Sighted Guide Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located next to the cafe and the main toilet facilities.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located next to the cafe and within Cathedral.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations next to the cafe, and in the main toilets.
South West Door - Accessible Entrance
- This entrance is located via the South West door.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 82cm.
- The door has a high colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
- The main entrance has steps leading down into the Cathedral.
Getting Around
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Access
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- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: raised areas within the Cathedral, but there are fixed and portable ramps available.
- The following areas have step-free access via ramps: raised areas and entrances within the Cathedral, and access via The Cloisters.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to there being different types of lights in the space.
The Nave, Quire and High Altar
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Location and Access
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- The Nave is the main seating area in the centre of the Cathedral. The Quire leads off it, and, along with the High Altar, can be accessed via a ramp.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access to this area.
- There is ramped access to the Quire.
- There are staff available if a visitors requires access via the portable ramp.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is step-free access by ramp to some raised areas such as the Quire .
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- There is background noise in this area which varies depending on the time of day.
Cathedral Walkways, South Trancept and Exhibition Space
- The area is indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: raised areas and entrances within the Cathedral, and access via The Cloisters.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny and patterned.
- The walls and floor colour contrast varies between low and high.
- The following may be experienced here: lighting effects.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to there being different types of lights in the space.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- Guided tours are available.
- There is step-free level access throughout the majority of the tour.
- The following areas have stepped access: raised areas within the Cathedral, but there are fixed and portable ramps available.
- The following areas have step-free access via ramps: raised areas and entrances within the Cathedral, and access via The Cloisters.
- The tour also has uneven surfaces and narrow walkways.
- Wayfinding signage is provided throughout the tour.
- Signage is clearly visible with high contrasting colours.
Gift Shop - North Transept
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Access to the Shop
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- There is step-free level access into the shop.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 104cm.
- The doors have a high colour contrast.
- There is an alternative entrance into the gift shop, near the library, that is stepped.
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Shop
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays.
- There may be background noise.
- There is wayfinding signage.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Payment Counters and Checkouts
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- The payment counter is located next to the entrance.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Lady Chapel
- The room is located to the back of the Cathedral.
- The most accessible route to the room has a slight portable ramp.
- Doors are held open along the most accessible route.
- This route has uneven surfaces.
- There is written text signage on or near the door.
- There is ramped and stepped access into the room.
- The ramp bypasses the step.
- The ramp is portable.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 147cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: benches.
- Some seating is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Announcements are in person.
- Lighting levels vary due to the use of large glazed walls.
The Cloisters
- The Cloisters are on the south side of the Cathedral, and also offers access to the cafe.
- There is step-free access via ramp to this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- There is no signage on or near the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 290cm.
- The doors have a high colour contrast.
- There is step-free level access throughout the majority of areas.
- Doors are held open along circulation routes in this area.
- Access throughout may include uneven surfaces and pillars.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: benches.
- Seating is fixed.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Area signage is not provided.
- Wayfinding signage is not provided.
Toilet with Adaptations (Cathedral - Right Hand Transfer)
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Location
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- The toilet surveyed is located in the Cathedral.
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Route
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- Doors are held open along the most accessible route.
- This route has uneven surfaces and narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 220cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wash basin mounted soap dispenser.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 70cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Cafe
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into this area.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 114cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 84cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- The card payment machine is at a height of 78cm.
- The payment machine is portable.
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Service
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- This area also has colleagues who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: handheld.
- The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is external seating for the cafe, to the rear.
- There is a single, manual door to this seating area.
- There is an extension leaf that can be opened on request.
- The single door opening width is 78cm.
Toilet with Adaptations (Cafe - Left Hand Transfer)
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Location
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- The toilet surveyed is located near the cafe.
- The distance from the cafe is 4m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 135cm (width) x 196cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a varying colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a varying colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a varying colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wash basin mounted soap dispenser.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces and Pathways
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About
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- The following is available in this area: gardens, walkways and grounds.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: paving slabs.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces.
- There are some seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
