Access Guide
Overview
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About
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- WX Wakefield Exchange is a lively arts and culture venue, located in Wakefield City Centre.
- Facilities available in the venue include: event space, eating and drinking outlets, Changing Places facility, venue hire and education rooms.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Providence Street 2 Car Park.
- View information on Providence Street 2 Car Park (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Wakefield Westgate.
- The nearest bus station is Wakefield Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The accessible City Bus stops immediately outside the venue.
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: the main entrance, the stage and access to The Factory.
- There are automatic doors, which are push pad activated, along circulation routes.
- The ground floor and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- Additional equipment which can be borrowed or hired includes: sensory kits and ear defenders.
- The alternative formats documents can be provided in include: large print (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Safeguarding, First Aid, Fire Safety and Evac Training.
- There is no box office at the venue. All bookings are made online.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the ground floor, to the left hand side of the main entrance and on the first floor, through the door leading to the meeting rooms.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the standard toilets located at the rear of the event space.
- Female and male step-free standard toilet facilities are located at the rear of the event space.
- Gender neutral step-free standard toilet facilities are located on the ground floor, to the left hand side of the main entrance.
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Changing Places Facilities
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- Changing Places facilities are located off the event space.
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Changing Facilities
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- Parent and baby changing facilities are located within the male and female standard toilets, off the event space.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides.
- There are 2 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 21cm.
- The depth of the steps is between 30cm-45cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 174cm.
- The doors have a low colour contrast.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main entrance, the stage and access to The Factory.
- Access throughout may include automatic doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located at the front of the venue, to the far left hand side from the entrance doors.
- The distance from the entrance doors is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 91cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 258cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 105cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Eating and Drinking (Ground Floor)
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Location and Access
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- There are food outlets on the ground and first floors of the venue.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right hand side, from the main entrance.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is step-free access by ramp to the outdoor seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Event Space (The Shed)
- The room is located straight ahead, from the main entrance.
- The distance from the main entrance is 8m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 196cm.
- The doors have a high colour contrast.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the stage.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: chairs with armrests, chairs without armrests, sofas and benches.
- Furniture available in this room includes: tables and coffee tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this room.
- Announcements are audible.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
The Bar (Tap Exchange)
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Location and Access
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- The bar counters are located in the foyer, on the left hand side and within The Shed, opposite the toilets.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- This area has a bar where drinks can be ordered.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the bar.
- The height of the bar is 130cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- Full table service is not available.
- Menus are not available.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables, coffee tables and long tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located to the far left hand side of the event space.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the entrance to The Shed is 125m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is easy to open.
- The width of the opening is 100cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
- The dimensions of the facility are 300cm (width) x 396cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 183cm (from the side of the toilet pan).
- The lateral transfer space on the right is 88cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a high colour contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 92cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 102cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift
- The lift surveyed is located opposite the bar in the foyer.
- The distance from the main entrance is 8m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground floor and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 140cm (width) x 153cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located to the left hand side, from the main entrance.
- The ground floor and the first floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Eating and Drinking (First Floor)
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Location and Access
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- There are food outlets on the ground and first floors of the venue.
- The most accessible route has a lift.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on both sides of the food court.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests, benches and stools.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, through the door signed "Meeting Rooms" to the far right hand side of the food court.
- The distance from the lift is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 95cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 250cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 102cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 98cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Education Room - WX2
- The room is located on the first floor, through the door signed "Meeting Rooms" to the far right hand side of the food court.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is an entry system at a height of 117cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this room which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- Meeting Rooms WX1, WX2 and WX3 can all be merged into one large room.
Access to The Factory
- The Factory can be accessed externally, or via the north doors to the far right hand side of The Shed.
- The most accessible route has step-free access via a very easy slope.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the entrance.
- There is step-free level access to enter.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 190cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is an alternative, side entrance door.
- The door is automatic and opens towards you.
- The door has an opening width of 90cm.
- There is a slight ramp after entering to access the venue.
The Factory
- The Factory provides additional event space with toilets with adaptations, standard toilets and catering facilities.
- There is step-free level access to this area.
- There is written text signage on or near the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There is step-free level access throughout all areas.
- There is step-free access by slope to the venue from the side entrance door.
- There are no doors along circulation routes in this area.
- There is room for a wheelchair user to manoeuvre.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (The Factory - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the far left hand side, from the main entrance to The Factory.
- The distance from the main entrance to The Factory is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 89cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 235cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 104cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 102cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Outdoor Seating Area
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Location and Access
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- There is an outdoor seating area located between The Shed and The Factory.
- The most accessible route has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access to this area.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the majority of the seating area.
- There is step-free access by slope to The Factory from the outdoor seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches and stools.
- Some seating is fixed.
- Furniture available in this area includes: picnic tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
- The picnic tables are placed outside during warmer months.
