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Toilets

Ariel Way, Shepherds Bush, London, W12 7GF

Access Guide

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Family Room(s) (Lift Lobby 8 - Level 0)

  • Location and Access View
    • Family Room Lift Lobby 8 - Level 0 is located off The Atrium, opposite the lifts of lift lobby 8.
    • There is wayfinding signage for the room(s).
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is good.
    • There is step free access into the room(s).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door(s) for the room(s) is/are push pad activated.
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • There is not sufficient space for a wheelchair user to turn within the room.
    • The following types of seating are available in the Family Room; stools and armchairs.
    • The height of the counter is 90cm.
    • There is a microwave on the counter at a height of 115cm.
    • The type of flooring in this family room is wood and artificial grass.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Toilet Facilities View
    • There is not an accessible toilet within the Family Room.
    • There are standard toilet facilities within the Family Room.
    • There is a lower toilet for children.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • The height of the baby change table is 75cm.
  • Comments View
    • There are two private baby feeding rooms accessed by sliding doors.
    • The feeding rooms have an armchair and dimmable lighting.
    • There is also a small play area enclosed by a low glassed fence with a 70cm gate for access.

Family Room(s) (Lift Lobby 4 - Level 0)

  • Location and Access View
    • Family Room Lift Lobby 4 - Level 0 is located off lift lobby 4, level 0, halfway near Next.
    • There is wayfinding signage for the room(s).
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is good.
    • There is step free access into the room(s).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door(s) for the room(s) is/are push pad activated.
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • There is not sufficient space for a wheelchair user to turn within the room.
    • The following types of seating are available in the Family Room; armchairs and stools.
    • The height of the counter is 90cm.
    • There is a microwave on the counter at a height of 115cm.
    • The type of flooring in this family room is wood and artificial grass.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Toilet Facilities View
    • There is not an accessible toilet within the Family Room.
    • There are standard toilet facilities within the Family Room.
    • There is a lower toilet for children.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • The height of the baby change table is 75cm.
  • Comments View
    • There is one private baby feeding room with an armchair and dimmable lighting.
    • There is a small play area enclosed by a low glassed fence with a 70cm gate for access.

Family Room(s) (Lift Lobby 9 - Level 0)

  • Location and Access View
    • The North Mall Family Room is located in lift lobby 9 on level 0.
    • There is wayfinding signage for the room(s).
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
    • There is step free access into the room(s).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door(s) for the room(s) is/are push pad activated.
    • The height of the push pad is 110cm.
    • There is a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • There is sufficient space for a wheelchair user to turn within the room.
    • The following types of seating are available in the Family Room; stools and armchairs.
    • The following types of seating are available in the Family Room; armchairs and stools.
    • The height of the counter is 90cm.
    • There is a microwave on the counter at a height of 105cm.
    • The type of flooring in this family room is tiles, wood and artificial grass.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Toilet Facilities View
    • There is not an accessible toilet within the Family Room.
    • There are standard toilet facilities within the Family Room.
    • There is a lower toilet for children.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • The height of the baby change table is 75cm.
  • Comments View
    • There is one private baby feeding room with a sliding door which is 83cm wide.
    • The room has an armchair and dimmable lighting.
    • There is a small play area enclosed by a low glass screen, accessed by a gate which is 75cm wide and opens away from you (push).
  • Comments View
    • There is one private baby feeding room with a sliding door which is 83cm wide.
    • The room has an armchair and dimmable lighting.
    • There is a small play area enclosed by a low glass screen, accessed by a gate which is 75cm wide and opens away from you (push).

Family Room(s) (Lift Lobby 8 - Level 1)

  • Location and Access View
    • Family Room Lift Lobby 8 - Level 1 is located to the right of the lift lobby 8 lifts, within The Balcony food area.
    • There is not wayfinding signage for the room(s).
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is good.
    • There is step free access into the room(s).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door(s) for the room(s) is/are push pad activated.
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • There is sufficient space for a wheelchair user to turn within the room.
    • The following types of seating are available in the Family Room; armchairs and stools.
    • The height of the counter is 90cm.
    • There is a microwave on the counter at a height of 115cm.
    • The type of flooring in this family room is wood and artificial grass.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Toilet Facilities View
    • There is not an accessible toilet within the Family Room.
    • There are standard toilet facilities within the Family Room.
    • There is a lower toilet for children.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • The height of the baby change table is 75cm.
  • Comments View
    • There are 2 private baby feeding rooms accessed by sliding door.
    • The rooms have an armchair and dimmable lighting.

Changing Places (Lift Lobby 2: Level -2)

  • Location and Access View
    • The facility is located in lift lobby 2: level -2, to the left of the guest services desk.
    • The facility is approximately 15m (16yd 1ft) from the lifts in lift lobby 2.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the guest services counter. Guests are requested to bring their own radar key if possible
    • The door opens outwards (automatically).
    • The door is locked by a push button or pad.
    • The door does not have a horizontal grab rail.
    • The width of the door is 85cm (2ft 9in).
    • The dimensions of the facility are 345cm x 310cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has not got a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 125cm (4ft 1in).
    • The transfer space on the left as you face the toilet is 105cm (3ft 5in).
    • There is a/are dropdown rail(s) provided.
    • As you face the toilet the dropdown rail(s) is/are on the right.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet the vertical grab rail is on the left.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 82cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 168cm (5ft 6in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 72cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The height of the soap dispenser is 100cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are general waste (with no lid) and clinical waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a coat hook.
    • There are coat hooks in the toilet at 106cm and 143cm from the floor.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
  • Comments View
    • A sling is provided and located in the room.
    • The outside entrance push pad is at a height of 99cm.
    • The inside exit/locking push pad is at the height of 111cm.

Accessible Toilet(s) (Lift Lobby 2: Level -2 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on lift lobby 2, level -2, to the left of the guest services desk.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lift lobby 2 lifts.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is not between 90cm and 100cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • The touch pad to exit the facility is at the height of 112cm.
    • The key access pad to enter is at the height of 98cm and is located on the wall to your right as you face the door.

Accessible Toilet(s) (The Village - Level 1 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located within the standard toilet area off The Village, between Burberry and Church's.
    • This accessible toilet is approximately 30m (32yd 2ft) from the lobby 1 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is not a shared toilet.
    • The toilet surveyed is within the female standard toilets.
    • A key is not required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 153cm x 234cm (5ft x 7ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The transfer space is obstructed by a bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 150cm and 160cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Opposite Transfer Toilet(s) View
    • There is not an opposite transfer toilet in this location.
    • The opposite transfer cubicle N/A very similar or identical specifications.
  • Comments View
    • There is a similar toilet in the male accessible toilets.

Accessible Toilet(s) (Lift Lobby 9 - Level -2 - Left - Left - Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located after the lifts in lift lobby 9 level -2.
      This is the left facility of the two accessible toilets in this area.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • Photograph 6 and 7 shows the toilet with the right hand transfer.

Accessible Toilet(s) (Westfield Business Lounge - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located at the far end of the lounge area.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Valet Parking and Westfield Business Lounge reception.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 159cm x 217cm (5ft 3in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 112cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Lift Lobby 3 - Level 1 - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the entrance to the standard toilet area.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lobby 3 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 225cm x 230cm (7ft 5in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 136cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 87cm (2ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is not an opposite transfer toilet in this location.
    • The opposite transfer cubicle N/A very similar or identical specifications.
  • Comments View
    • There is an additional similar toilet to the right of the entrance to the standard toilets. This accessible toilet also has a right hand transfer (photographs 6 and 7).

Accessible Toilet(s) (The Village - Level 0 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in The Village, opposite Louis Vuitton.
    • This accessible toilet is approximately 63m (68yd 2ft) from the lobby 1 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial and tactile signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 265cm (4ft 11in x 8ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Accessible Toilet(s) (Lift Lobby 4 - Level 1 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the entrance to the toilet area, after the lifts.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lobby 4 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste, female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • Photographs 7 and 8 show the toilet with right hand transfer.

Accessible Toilet(s) (Lift Lobby 9 - Level 0 - Right - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off lift lobby 9 on Level 0.
      This is the right facility of the two accessible toilets in this area.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 165cm x 220cm (5ft 5in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • Photograph 5 shows the second toilet with transfer space on the left.

Accessible Toilet(s) (Lift Lobby 3 - Level 0 - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the entrance to the standard toilet area.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lobby 3 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial and tactile signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 199cm x 230cm (6ft 6in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • The toilet with the left hand transfer has a white toilet seat with poor colour contrast. The toilet also has a lid (photographs 6-8).

Accessible Toilet(s) (Lift Lobby 5 - Level 1 - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the entrance to the standard toilet area.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lobby 5 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 174cm x 226cm (5ft 9in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 72cm (2ft 4in).
    • The transfer space is obstructed by a fixed wall-mounted bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • The left hand transfer toilet is larger and the wall-mounted bin is not in the transfer space (photograph 7).

Accessible Toilet(s) (Lift Lobby 9 - Level 1 - Left - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off lift lobby 9 on level 1. This is the left facility of the two accessible toilets in this area.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial and tactile signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 165cm x 300cm (5ft 5in x 9ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • Photographs 5 and 6 show the toilet with the transfer space on the right.

Accessible Toilet(s) (Lift Lobby 4 - Level 0 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off the mall between Base Kids and Next, near to the lifts in lift lobby 4, level 0.
      The facility is to the right after the entrance to the female standard toilets.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lobby 4 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • Photograph 4 shows the toilet with the right hand transfer.

Accessible Toilet(s) (Lift Lobby 8 - Level 1 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the toilet area.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lobby 8 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 295cm x 215cm (9ft 8in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 240cm (7ft 10in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is not an opposite transfer toilet in this location.
  • Comments View
    • There is a second accessible toilet to the right as you enter the toilet area.
    • This toilet is larger and also has the transfer space to the left (photographs 4 and 5).

Accessible Toilet(s) (North Mall - Level 0 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off the North Mall level 0, between Boots and Carvela.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 330cm (4ft 11in x 10ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Accessible Toilet(s) (Lift Lobby 5 - Level 0 - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in lift lobby 5, off the mall between Next and The Atrium.
      The facility is to the left of the entrance to the standard toilet area.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lobby 5 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial and tactile signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 174cm x 200cm (5ft 9in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 69cm (2ft 3in).
    • The transfer space is obstructed by a fixed wall-mounted bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • The accessible toilet with the left hand transfer space does not have the flush on the transfer side (photographs 5 and 6).

Accessible Toilet(s) (North Mall - Level 1 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off the North Mall level 1, between Bershka and Mi Store.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 330cm (4ft 11in x 10ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Accessible Toilet(s) (Lift Lobby 6 - Level 0 - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located between Marks and Spencer and the lifts in lobby 6, level 0, then to the right after the entrance to the female standard toilets.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lobby 6 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is pictorial and tactile signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 225cm x 235cm (7ft 5in x 7ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is not an opposite transfer toilet in this location.
  • Comments View
    • There is a second accessible toilet in this location which also has the transfer space to the right. The toilet has an inward opening door (photograph 5).

Accessible Toilet(s) (Lift Lobby 8 - Level 0 - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off the lift lobby 8 toilet area, off The Atrium then to the left of the entrance to the standard female toilet area.
      The same group of three accessible toilets can also be accessed turning to the right after the entrance to the male standard toilet area.
      The toilet facility described is the left hand one of the three (photographs 2 and 3).
    • This accessible toilet is approximately 10m (10yd 2ft) from the lobby 8 lift.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is not provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff. Guests are requested to bring their own radar key if possible.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 220cm x 242cm (7ft 3in x 7ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 152cm (4ft 12in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is no dropdown rail.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • There is an opposite transfer toilet in this location.
    • The opposite transfer cubicle has very similar or identical specifications.
    • The toilet with the right hand transfer space is the central one of the three (photographs 4 and 5).
      At the time of our visit (October 2019) this toilet was also missing the dropdown rail.
      The right hand toilet of the three also has a left hand transfer space (photograph 6).

Accessible Toilet(s) (Southern Interchange Public Toilets - Right Hand Transfer with Shower)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in the public toilet area, on the left hand side of the corridor as you enter.
    • This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Westfield Shopmobility.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 228cm x 238cm (7ft 6in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 154cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is an accessible shower in the same room as the accessible toilet.
    • The shower has twist/turn controls for power and temperature adjustment, and a fixed height shower head.
    • There is a flip down shower seat at a height of 52cm, as well as a curtain for privacy, and an emergency alarm (although it is out of reach).

Accessible Toilet(s) (Southern Interchange Public Toilets - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in the public toilet area, on the left hand side of the corridor as you enter.
    • This accessible toilet is approximately 9m (9yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Westfield Shopmobility.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 200cm x 237cm (6ft 7in x 7ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 127cm (4ft 2in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Opposite Transfer Toilet(s) View
    • The opposite transfer cubicle N/A very similar or identical specifications.

Standard Toilet(s) (Lift Lobby 3 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 3 - level 0.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 3 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 4 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 4, level 0, halfway between Next and Debenhams.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 4 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 5 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located beyond the lifts in lift lobby 5.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 5 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 6 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 6, level 0.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 6 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 8 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located beyond the lifts in lift lobby 8.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 8 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (The Village - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off The Village shopping area on level 1, between Church's and Burberry.
    • The female and male toilets are approximately 30m (32yd 2ft) from the lobby 1 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal available in the male toilet(s).
    • The height of the lowered urinal is 53cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does not contrast visually with the wall.
    • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 3 - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 3 on level 1.
    • The female and male toilets are approximately 10m (10yd 2ft) from the lobby 3 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 4 - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 4 on level 1.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 4 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • The ambulant toilet in the male toilets has it's vertical grab rail on the right and can be seen in photograph 4.

Standard Toilet(s) (Lift Lobby 5 - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 5 on level 1.
    • The female and male toilets are approximately 10m (10yd 2ft) from the lobby 5 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • The male toilets have a vertical grab rail on the right this can be in photograph 4.

Standard Toilet(s) (Lift Lobby 8 - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off The Balcony food court area at lift lobby 8.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lobby 8 lift.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 9 - Level -2)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 9 on level -2.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the female and male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 9 - Level 0)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 9, on level 0.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the female and male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Lift Lobby 9 - Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off lift lobby 9, on level 1.
    • The female and male toilets are approximately 15m (16yd 1ft) from the lifts.
    • There is step-free access into the female and male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Southern Interchange Public Toilets)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left and right at the end of the corridor leading from the entrance.
    • The female and male toilets are approximately 15m (16yd 1ft) from the entrance.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal available in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin available.
    • The height of the lowered wash basin is 79cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the separate baby care room, on the right hand side of the corridor as you enter.
    • There is step-free access into the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 83cm (2ft 9in).
  • Comments View
    • There are two cubicles in the male toilets, one of which has a door that opens outwards - however it has no ambulant grab rails.
    • There are also two separate rooms each containing a standard shower.
    • The showers are operated by push-button controls and reached by 1 step which is 26cm high.