Access Guide
Summary
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Getting Help and Assistance
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- This venue is open 24 hours.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Kitchen is located in the centre of the services.
- There is step-free access to Kitchen.
- The entrance area is clearly signed.
- For the M6 - Tebay Services - Northbound - Westmoreland AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located to the left after you enter the services from the side entrance.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered and a buffet counter.
- Customers place their order at the service counter, a member of staff then gives it to the customer at the counter.
Customers pay for their order at the payment counter. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 114cm and 125cm.
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Service Counter
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- The height of the counter is 84cm.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
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Payment Counter
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- The height of the counter is 104cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables and a mixture of chairs with and without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The height between the floor and the underside of the lowest table is 67cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The lighting levels are moderate to good.