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Esso Petrol Station - M6 Tebay Services - Southbound - Westmorland Family

M6 - Tebay Services - Southbound - Westmorland Family, M6 Junction 38/39, Orton, Penrith, Cumbria, CA10 3SB

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made in the shop and at an out of hours counter.
  • For the M6 - Tebay Services - Southbound - Westmoreland AccessAble Access Guide please click here (new tab).

Getting Here

  • The southbound services are located on the M6 between Junctions 38 and 39.
  • There is signage along the motorway indicating the distance to the services.
  • There are Blue Badge bays, parent and child bays and electric charging points available.

Parking

  • Parking View
    • The car park is located next to the forecourt.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • The car park is free for all users.
    • Free parking for all users is limited to 3 hours.
    • Payment signs are not provided.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Staff monitor the pumps via CCTV and customers can signal staff if they need assistance, or come into the shop.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 100cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 100cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 115cm.
  • Till(s) View
    • The till(s) is/are located at the rear of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 102cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).
  • Comments View
    • There is an ATM machine at the side of the shop, approximately 10m from the entrance.
    • The controls/screen heights vary between 95cm and 125cm.
    • There is not a lowered ATM available.

Accessible Toilet (and Shower Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located at the rear of the shop.
    • This accessible toilet is approximately 15m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the payment desk.
    • There is written text signage on or near the toilet door.
    • The signage says 'Accessible Shower and Toilet'.
    • The contrast between the external door(s) and wall(s) is low.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 305cm x 230cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 171cm.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 92cm and 154cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 81cm.
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 81cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 82cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 51cm.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The contrast between the shower rails and wall is high.
    • There is a vertical grab rail for the shower.
    • The contrast between the vertical grab rail(s) for the shower and wall is high.
    • There is not an emergency pull cord alarm for the shower.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located at the rear of the shop.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 12m from the main entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is low.
    • The contrast between the internal toilet door(s) and wall(s) is low.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm.
  • Toilet Facilities 2 View
    • The female toilet is located to the right of the payment desk.
    • There is step-free access into the toilet(s).
    • There is pictorial and written text signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is low.
    • The contrast between the internal toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 69cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 134cm.
    • The hand sanitiser is located to the left of the entrance to the female toilet.
  • Baby Changing Facilities 2 View
    • Baby changing facilities are available in the female toilets.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 95cm.