Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

White Stuff - Lymington

109 High Street, Lymington, Hampshire, SO41 9AP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on High Street.
    • The Blue Badge bays are clearly marked and signposted.
  • Public Car Parks View
    • There is a public car park located to the rear of the building.
    • The name of the car park is Cannon Street East.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at front of the building on High Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a bell at a height of 109cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some aisles are obstructed by overhanging clothes.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: chairs without armrests.
  • Customers can obtain online items from the checkout counter or anywhere in the store via mobile app.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Fitting Room

  • The fitting room surveyed is located to the rear left of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 15m.
  • The most accessible route to the fitting room has narrow walkways and step-free level access.
  • There is stepped access into the fitting room.
  • There are 2 steps with a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 85cm.
  • The following is available in the fitting room: a stool, a mirror and a coat hook.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located to the right of the store after you enter.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts.
  • The height of the payment counter is 98cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a mobile device available that staff can use to take payments or place orders.
    This can be used anywhere on the shop floor and even outside the entrance, so customers do not need to physically enter the store if they are unable to.