Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The nearest parking is located on High Street.
- The nearest train station is Poole.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on High Street.
- The Blue Badge bays are signposted and have markings which are faded.
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Public Car Parks
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- There is a public car park located off High Street.
- The name of the car park is High Street.
- Designated Blue Badge parking bays are not available in the car park.
Entrance
- This entrance is located at the front of the building, off The Square.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- There is a bell at a height of 103cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 160cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- Some aisles are obstructed by overhanging clothes.
- The flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Customers can obtain online items from the checkout counter or anywhere in the store via mobile app.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a very easy slope leading to the men's section of the shop floor and into the fitting rooms.
Standard Fitting Room
- The fitting room surveyed is located at the rear left of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 11m.
- The most accessible route to the fitting room has a very easy slope and narrow walkways.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 77cm.
- The following is available in the fitting room: a stool, a mirror and a coat hook.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located to the left of the store after you enter.
- There is step-free level access to the checkout area.
- The venue has standard checkouts.
- The height of the payment counter is 98cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a mobile device available that staff can use to take payments or place orders.
This can be used anywhere on the shop floor and even outside the entrance, so customers do not need to physically enter the store if they are unable to.
