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Wimbledon Lawn Tennis Museum

All England Lawn Tennis Club, Church Road, Wimbledon, London, SW19 5AF

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Access Guide

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Getting Here

  • By Road View
    • The Championships are held at The All England Lawn Tennis and Croquet Club, which is located at: The All England Lawn Tennis Club, Church Road, Wimbledon, London SW19 5AE.
      Please use SW19 5AG and SW19 5AF to locate the AELTC via Sat-Nav.
      All visitors are strongly advised to use public transport services wherever possible.
    • The car parks are numbers 3, 4, 5, 6, 8 and 10, they are located on Wimbledon Park Road, Church Road and Somerset Road.
      Blue Badge Parking is available in car parks 6 and 10.
      There are designated Blue Badge drop off points located on Somerset Road outside Gate 13 and on Wimbledon Park Road outside Gate 1.
      A Park and Ride scheme is available (06:30-23:00) at Morden Park.
      The park and ride stop at the Championship is located on the corner of Somerset Road and Marryat Road.
      For more information about pre booking please click here (opens in new tab)
      For more information about Blue Badge parking in car parks 6 and 8, please click here (opens in new tab).
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • During the Championships there are dedicated bus services running from Wimbledon Station and Southfields Underground Station.
      The bus stop for buses from Wimbledon Station are located on Somerset Road.
      The bus stops for buses from Southfields Underground Station are located on Church Road.
  • By Train View
  • By Underground View
    • The nearest underground station is Wimbledon and Southfields.
    • Both Wimbledon and Southfields underground stations have step free access.
      There is a dedicated bus service from Wimbledon Station to Somerset Road.
      There are dedicated bus services from Southfields Underground Station to Church Road.
      There are dedicated walking routes from both stations to the Championships with clear signage.
    • For more information on Planning Your Journey please click here (opens new tab).
  • By Tram View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • Please see below the Easy Access Map for Wimbledon

    Easy Access Map.

Parking, Bus Stops and Drop Off

Outside Access (Museum and Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum, opposite Centre Court.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.

Exit (Museum and Shop Exit)

  • Exit View
    • This information is for the exit located to the left of the payment counter.
    • The exit area/door is not clearly signed internally.
    • The exit step free.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.

Reception (Museum and Tour)

  • Reception View
    • The reception point is located ahead after you enter.
    • The reception point is approximately 5m (5yd 1ft) from the Museum and Shop Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is carpet.

Shop (Museum)

  • Inside Access View
    • There is step free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is carpet and wooden.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 1 till(s)/counter(s) available.
    • There is a/are checkout(s) available.
    • To the left after you enter.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 3m from the Museum and Shop Entrance.
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a hearing assistance system at some of the tills/counters.
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located at the rear of the shop.
    • This accessible toilet is approximately 15m (16yd 1ft) from the Museum and Shop Entrance.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 155cm x 205cm (5ft 1in x 6ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right of the museum ticket desk.
    • The stairs are approximately 5m from the Museum and Shop Entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Shop and Museum Ticket Desk to Museum.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the museum ticket desk.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Museum and Shop Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Shop and Museum Ticket Desk to Museum.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Attraction / Exhibit (Serving Through Time)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from reception.
    • All exhibits start from the floor level.
    • The touchscreens are between 90cm and 100cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Attraction / Exhibit (Playing The Game)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from reception.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 82cm.
    • The touchscreens are between 90cm and 100cm.
      There is a virtual reality experiance room with step free access into the room. There is space for wheelchair users at the end of the rows.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Attraction / Exhibit (Museum Gallery)

  • Entrance / Opening View
    • There is a single, permanently held open door with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from reception.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 70cm.
    • The touchscreens are between 90cm and 100cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in this area.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction / Exhibit (Predominantly White - Tennis Clothing)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Some exhibits can be audio described.
    • Exhibits are audio described in person or by using a headset.
    • Headsets can be obtained from reception.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 75cm.
    • The touchscreens are between 90cm and 100cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Attraction / Exhibit (Tennis Today)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from reception.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 45cm.
    • The touchscreens are between 90cm and 100cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Attraction / Exhibit (The Championship Trophies)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from reception.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 77cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left after you exit the lift.
    • The shared toilet(s) is/are approximately 2m (2yd 7in) from the lift.
    • There is step free access to the shared toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the shared toilet.
    • There is step free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 88cm (2ft 11in).