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Wimbledon Lawn Tennis Museum

The All England Lawn Tennis Club, Church Road, Wimbledon, London, SW19 5AG

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Access Guide

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Getting Here

  • By Road View
    • The Championships are held at The All England Lawn Tennis and Croquet Club, which is located at: The All England Lawn Tennis Club, Church Road, Wimbledon, London SW19 5AE.
      Please use SW19 5AG and SW19 5AF to locate the AELTC via Sat-Nav.
      All visitors are strongly advised to use public transport services wherever possible.
    • The car parks are numbers 3, 4, 5, 6, 8 and 10, they are located on Wimbledon Park Road, Church Road and Somerset Road.
      Blue Badge Parking is available in car parks 6 and 10.
      There are designated Blue Badge drop off points located on Somerset Road outside Gate 13 and on Wimbledon Park Road outside Gate 1.
      A Park and Ride scheme is available (06:30-23:00) at Morden Park.
      The park and ride stop at The Championships is located on the corner of Somerset Road and Marryat Road.
      For more information about pre booking please click here (opens in new tab)
      For more information about Blue Badge parking in car parks 6 and 8, please click here (opens in new tab)
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • During The Championships there are dedicated bus services running from Wimbledon Station and Southfields Underground Station.
      The bus stop for buses from Wimbledon Station are located on Somerset Road.
      The bus stops for buses from Southfields Underground Station are located on Church Road.
  • By Train View
  • By Underground View
    • The nearest underground station is Wimbledon and Southfields.
    • Both Wimbledon and Southfields underground stations have step free access.
      There is a dedicated bus service from Wimbledon Station to Somerset Road.
      There are dedicated bus services from Southfields Underground Station to Church Road.
      There are dedicated walking routes from both stations to The Championships with clear signage.
    • For more information on Planning Your Journey please click here (opens new tab).
  • By Tram View
    • The nearest tram stop is Wimbledon.
    • There is a dedicated bus service from Wimbledon Station to Somerset Road.
      There are dedicated walking routes from the station to the Championships with clear signage.

Getting Help and Assistance

  • For the Wimbledon accessibility guide please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located at the rear of Aorangi Hill, near the Amex Pavillion.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • In the Quiet Room next to court no.12.
  • Please see below the Easy Access Map for Wimbledon

    Easy Access Map.
  • At Wimbledon they understand that not all disabilities are visible, and the staff recognise that those wearing a Sunflower Lanyard may need additional assistance or support during their visit. If you have any special requirements then please get in touch with Wimbledon in advance to ensure they can make your day as comfortable as possible.
  • Amex Radios provide live broadcast updates of action during The Championships and are available at programme kiosks around the Grounds. Guests with visual impairments can collect an Amex Radio free of charge from the Accessibility Services kiosk.

Parking, Bus Stops and Drop Off

Entrance (Shop and Museum)

  • This entrance is located at the front of the museum.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 176cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Counter (Museum and Tour)

  • The counter is located ahead as you enter.
  • The distance from the entrance is 7m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 116cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Shop (Museum)

  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are under 120cm.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • Some flooring is shiny.
    • There is background noise.
    • There is overhead aisle signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located ahead as you enter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 90cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 74cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 90cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Shop and Museum - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the shop.
    • The distance from the entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 205cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 115cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

The lift is temporarily out of use - Staff can provide assistance to the museum via the staff lift, please speak to a member of staff for assistance.

  • There is a lift for public use.
  • The lift is located to the left of the museum ticket desk.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Museum and Shop Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Shop and Museum Ticket Desk to Museum.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Stairs

  • The stairs are located at the rear of the shop.
  • The shop and the museum can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were low at the time of the survey.

Generic (Multimedia Guides)

  • There are free multimedia guides available for museum visitors.
  • The guides are collected next to the lift.
  • There is a standard multimedia guide.
  • There is a children's multimedia guide.
  • There is a British Sign Language multimedia guide.

Exhibition Space (Serving Through Time)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Display formats include: audio guides, information boards, touchscreens, televisions/screens, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • The height of the touchscreens range between 90cm and 100cm.

Exhibition Space (Playing the Game)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Display formats include: audio guides, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.

Exhibition Space (A Slice of History - Food and Drink at Wimbledon - Temporary Exhibition)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: audio guides, information boards, touchscreens, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • The height of the touchscreen is 110cm.

Exhibition Space (Predominantly White - Tennis Clothing)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There may be background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: audio guides, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • The height of the touchscreens range between 90cm and 100cm.

Exhibition Space (Fame Game)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: audio guides, information boards, televisions/screens, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • There are a number of interactive games and activities within the exhibition.
  • The height of the controls range from 50cm to 140cm, depending on the activity.
  • The height of the touchscreens range between 90cm and 100cm.

Exhibition Space (Wheelchair Tennis)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • Some flooring is shiny.
  • The walls and floor have a low colour contrast.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: audio guides, information boards, touchscreens, televisions/screens, multi-language audio and BSL.
  • There is not a hearing assistance system.
  • There are headsets for the videos.
  • The height of the headsets are 85cm.

Exhibition Space (A Day at the Championships)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: audio guides, information boards, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.

Exhibition Space (The Championship Trophies)

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display information includes: audio guides, information boards, televisions/screens, interactive exhibits at a suitable height for a wheelchair user, multi-language audio and BSL.
  • There is not a hearing assistance system.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left after you exit the lift.
    • The shared toilet(s) is/are approximately 2m (6.56168ft) from the lift.
    • There is step-free access into the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the shared toilet.
    • There is step-free access into the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 88cm (2ft 10.65in).

Exit (Shop and Museum)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors.
  • The doors open away from you.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.