You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff do not receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: large print on request.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Wincanton Racecourse is situated on the B3081 between Wincanton and Bruton. The B3081 is just off the A303. It is 37 miles south of Bristol and 38 miles north of Bournemouth. From Bournemouth, follow the signs towards Blandford on the A350. Continue on the A350 until the traffic lights north of Blandford. At the traffic lights turn left towards Sturminster Newton on the A357. Take the A357 and continue through numerous villages. Bypass Sturminster Newton, remaining on the A357 and then follow the signs to Stalbridge and Wincanton. As you come into Wincanton town centre the racecourse is signposted and is on the B3081 towards Bruton. From Bristol follow the signs for Shepton Mallet on the A37 and at Shepton Mallet follow signs to Castle Cary and Wincanton on the A371. Follow the signs for Wincanton town centre and the racecourse is approximately 1 mile from the town on the B3081, on the left hand side.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
• By Train View
  • The nearest Railway Station is Templecombe.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located next to the clubhouse.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
• Blue Badge Parking View
  • There is not a/are not Blue Badge parking bay(s) available.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Outside Access (Clubhouse Entrance). Skip to the next section.

Outside Access (Clubhouse Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the Clubhouse.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead after you enter.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar is located ahead after you enter.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is high (110cm+) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• Staff are trained to use the hearing system.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does not play background music.
• The type of flooring in this area is carpet.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 5m from the entrance/opening.
• The standard height for tables is 70cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Golf Shop. Skip to the next section.

Golf Shop

• The golf shop is located to the right after you enter the clubhouse.
• There is step free access throughout the shop area.
• The surface of the flooring is carpet.
• Payments are made at the Clubhouse reception.
• The aisles in the shop area are over 100cm wide.

You are on Accessible Toilet(s) (Club House - Golf Shop). Skip to the next section.

Accessible Toilet(s) (Club House - Golf Shop)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the right after you enter the club house, at the rear of the golf shop.
  • This accessible toilet is approximately 16m (17yd 1ft) from the Clubhouse Entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 245cm x 270cm (8ft x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 170cm.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Shower - Club House Accessible Toilet. Skip to the next section.

Accessible Shower - Club House Accessible Toilet

• The accessible shower is located within the accessible toilet.
• There is step free access to the accessible shower.
• The accessible shower has a non slip vinyl flooring.
• There is a flip down seat available.
• The height of the flip down seat is 45cm.
• There are drop down rails available on both sides as you face the shower.
• There is a horizontal and vertical grab rail located to the left as you face the shower.
• The shower head is adjustable.
• The shower controls are lever operated.
• There is a functioning emergency alarm available.

You are on Golf Course. Skip to the next section.

Golf Course

• Wincanton Golf Course is a 9 hole doubled up to 18, par 70, measuring 6,266 yards. The course has a challenging layout for golfers of all abilities.
• There is step free access from the Clubhouse to the first tee.
• The surfaces of the path varies between block paving and grass.
• There are some very slight/slight slopes onto the tees.
• There is a buggy available to hire.
• There are slight, very slight and steep slopes in places around the course.
• The nearest accessible and standard toilets are within the clubhouse.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located at the rear of the Clubhouse.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the Clubhouse.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 18m (19yd 2ft) from the Clubhouse Entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 120cm x 145cm (3ft 11in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on First Floor - Male and Female Changing Rooms. Skip to the next section.

First Floor - Male and Female Changing Rooms

• The male and female changing rooms are located to the left after you exit the lift at the rear of the first floor corridor.
• There is step free access along the corridor.
• There is braille and tactile signage for the changing rooms.
• The doors into the changing rooms open away from you and are 76cm wide.
• There is bench seating available.
• There are lockers available.
• There is toilet available.
• There is a step into the standard shower.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the left after you exit the lift, at the rear of the first floor corridor.
  • There is step-free access into the shared toilet(s).
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are good.