You are on Route to (State Apartments - North Terrace). Skip to the next section.

Route to (State Apartments - North Terrace)

• There is step-free access on the path from the Moat Room and Middle Ward Shop to the North Terrace.
  There is stepped access or lift access from the North Terrace into the State Apartments.
  There are wardens located along the route to give directions.
• The route to the area is step-free via a steep ramp/slope.
• Path surfaces along the route are tarmac and cobbles.
• The majority of the paths are wide enough for wheelchair users.

You are on Route to (State Apartments - Engine Court). Skip to the next section.

Route to (State Apartments - Engine Court)

• There is step-free access on the path from the Moat Room and Middle Ward Shop to the Engine Court.
  There is ramped access to the State Apartments.
  There are wardens located along the route to give directions.
  .
• The route to the area is step-free via a steep ramp/slope.
• Path surfaces along the route are tarmac.
• The majority of the paths are wide enough for wheelchair users.

You are on Toilet with Adaptations (North Terrace - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (North Terrace - Left Hand Transfer)

• This toilet is located on the North Terrace, to the left of the entrance into the State Apartments.
• Access into the toilet is via a slight ramp/slope.
• The ramp is between 75cm and 150cm wide, with no handrails.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 90cm.
• The door has a locking handle (with a RADAR key to access).
• The dimensions of the cubicle are 150cm x 220cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 80cm from the side of the toilet pan to the wall.
• There is a wall sensor flush on the wall above the cistern.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 41cm.
• The height of the toilet roll holder is 90cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 74cm.
• The height of the soap dispenser is 84cm.
• The height of the towel dispenser is 118cm.
• The height of the hand dryer is 110cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a full length mirror and a sanitary bin.
• The cubicle does not have coat hooks.
• The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail, the floor and the internal door.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

You are on Standard Toilet (North Terrace). Skip to the next section.

Standard Toilet (North Terrace)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 85cm.
• The female toilet was surveyed.
• There is also a male toilet in the same location.
• The width of the widest cubicle door opening is 67cm.
• There is an ambulant cubicle available with a horizontal grab rail on the right and a vertical grab rail on the right.
• The wash basin tap type is sensor.
• There are hand dryers.
• There is a baby change facility which is not at a suitable height for a wheelchair user.
• At the time of survey, the male toilet could not be surveyed.

You are on Entrance (North Terrace State Apartments - Stepped Access). Skip to the next section.

Entrance (North Terrace State Apartments - Stepped Access)

• The entrance surveyed is located off the North Terrace.
• There is stepped access at the entrance.
• There are 10+ steps, which are unmarked, with a central handrail.
• The handrail covers all steps.
• There are double manual doors which are permanently open.
• The width of the opening is 225cm.
• There is a second manual door which is permanently open.
• The width of the opening is 90cm.
• There are 10+ steps beyond the entrance, which are unmarked, with handrails on both sides.

You are on Lift (North Terrace to Accessible Entrance - State Apartments). Skip to the next section.

Lift (North Terrace to Accessible Entrance - State Apartments)

• This lift is a platform lift (staff assistance required).
• The lift overcomes a small level change.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 89cm.
• The dimensions of the lift are 150cm x 240cm.
• Internally the lift has: controls at a suitable height for a wheelchair user, a separate door to exit, buttons with a medium colour contrast to the surroundings and tactile markings.

You are on Entrance (North Terrace State Apartments - Accessible). Skip to the next section.

Entrance (North Terrace State Apartments - Accessible)

• The entrance surveyed is located ahead after you exit the lift.
• There is step-free access via lift at the entrance.
• There are double manual doors which open towards you.
• The width of the opening is 127cm.

You are on Entrance (Engine Court - State Apartments Ramped Access). Skip to the next section.

Entrance (Engine Court - State Apartments Ramped Access)

• The entrance surveyed is located off Engine Court.
• There is step-free access via ramp at the entrance.
• The slight ramp is between 75cm and 150cm wide, with a handrail on the left going up.
• The ramp overcomes the steps.
• There are 4 steps, which are unmarked, with handrails on both sides.
• The handrails cover all steps.
• All of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 106cm.
• There is a small lip on the threshold of the entrance with a height of less than 1.5cm
• This entrance can also be used to exit the State Apartments.

You are on Attraction / Exhibit (Doll House - Inner Hall). Skip to the next section.

Attraction / Exhibit (Doll House - Inner Hall)

• There is step-free level access into the area.
• The majority of walkway widths are under 120cm.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: information board, audio guides, multi-language audio and BSL.
• There is step-free level access around the area.
• All flooring in the area is smooth and even.
• Lighting levels are low in some areas.
• Exhibit information is provided via the audio guide which is picked up at the start of the tour.

You are on Toilet with Adaptations (Inner Hall - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Inner Hall - Right Hand Transfer)

• This toilet is located along Horncourt Corridor.
• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 107cm.
• The door has a twist lock.
• The dimensions of the cubicle are 220cm x 225cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 150cm from the side of the toilet pan to the wall.
• There is a wall sensor flush on top of the cistern.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 43cm.
• The height of the toilet roll holder is 93cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 86cm.
• The height of the towel dispenser is 109cm.
• The height of the hand dryer is 99cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a full length mirror, a waste bin with lid and a sanitary bin.
• The cubicle does not have coat hooks.
• The following have a high colour contrast with their surroundings: all grab rails and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the toilet seat, the floor and the internal door.

You are on Standard Toilet (Inner Hall). Skip to the next section.

Standard Toilet (Inner Hall)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 84cm.
• The male and female standard toilets were surveyed.
• The widest cubicle door is 67cm.
• There is an ambulant cubicle available with a horizontal grab rail on the right and a vertical grab rail on the right.
• The wash basin tap type is sensor.
• There are hand dryers.

You are on Parent and Baby Room / Baby Feeding Room (Inner Hall). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (Inner Hall)

• There is step-free level access into the room.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 85cm.
• The wash basin tap type is sensor.
• There is a chair without armrests available in the room.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin and a sanitary bin.

You are on Lift (Inner Hall to State Entrance). Skip to the next section.

Lift (Inner Hall to State Entrance)

• This lift is a platform lift.
• The lift overcomes a small level change.
• Externally the lift has: a door with a low colour contrast to the surroundings, tactile markings, buttons with a medium colour contrast to the surroundings and controls at a suitable height for a wheelchair user.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 93cm.
• The dimensions of the lift are 96cm x 140cm.
• Internally the lift has: tactile markings, a separate door to exit and buttons with a medium colour contrast to the surroundings.

You are on Steps (Inner Hall to State Entrance). Skip to the next section.

Steps (Inner Hall to State Entrance)

• There are 6 steps.
• The steps are not clearly marked but there are handrails on both sides.
• Lighting levels are low.

You are on Lift (State Apartments). Skip to the next section.

Lift (State Apartments)

• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1.
• Externally the lift has: a door with a medium colour contrast to the surroundings, controls at a suitable height for a wheelchair user, tactile markings and buttons with a high colour contrast to the surroundings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 90cm.
• The dimensions of the lift are 110cm x 150cm.
• Internally the lift has: a visual floor indicator, an audible announcer, buttons with a high colour contrast to the surroundings, a mirror to aid reversing, controls at a suitable height for a wheelchair user, a hearing assistance alarm system and tactile markings.
• The lift is located off the Inner Hall.

You are on Stairs (Grand Staircase to State Apartments). Skip to the next section.

Stairs (Grand Staircase to State Apartments)

• There are 14 steps between floors.
• The steps are not clearly marked with handrails on both sides.

You are on Tour (State Apartments). Skip to the next section.

Tour (State Apartments)

• The tour is self-guided and volunteers/staff are not available to provide additional information.
• The tour takes approximately 2 hours.
• There is stepped access along the tour route.
• The majority of walkway widths are over 180cm.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: audio description, handheld information devices, multi-language audio, BSL and subtitles.
• There are bench seats at regular intervals along the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are varied throughout the tour route.
• There is a slight ramp/slope leading from the Queen's Guard Chamber to St George's Hall.
  There are steps leading down from the Lantern Lobby to the Crimson Drawing Room (image 8).

You are on Stairs (Armoury Stairs to Billiards Room). Skip to the next section.

Stairs (Armoury Stairs to Billiards Room)

• The steps are not clearly marked with handrails on both sides.

You are on Shop (Billiards Room). Skip to the next section.

Shop (Billiards Room)

• There is step-free level access into the shop.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 88cm.
• The majority of aisle widths are over 150cm.
• All flooring in the shop is smooth and even.
• There is step-free level access around the shop.
• There is background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• The height of the counter is 104cm.
• There is not a low level counter at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background.
• The counter has a hearing assistance system which is not signed.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

You are on Exit (Billiards Room). Skip to the next section.

Exit (Billiards Room)

• The exit is located at the rear of the shop.
• There is step-free level access at the exit.
• There is a single manual door which open towards you.
• The width of the opening is 88cm.

You are on Exit (from Billiards Room to Engine Court). Skip to the next section.

Exit (from Billiards Room to Engine Court)

• The exit is located behind the Shop.
• There is not step-free access at the exit.
• The slight slope is over 150cm wide, with no handrails.
• There are 4 steps, which have some clear markings, with handrails on both sides.
• The handrails cover all steps.
• The steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 105cm.
• There is level access via lift located within the inner hall.

You are on Changing Places (Engine Court). Skip to the next section.

Changing Places (Engine Court)

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and located close to other managed facilities.
  • Access into the facility is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 93cm.
  • The door has a locking handle.
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 200cm x 450cm.
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
• Toilet Details View
  • There are lateral transfer spaces on both sides of the seat but the left side is obstructed.
  • The transfer space on the right as you face the toilet is 105cm.
  • The transfer space on the left as you face the toilet is 150cm.
  • The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: the floor, the internal door, both dropdown rails and some grab rails.
  • The following have a less clear colour contrast with their surroundings: the toilet seat and some grab rails.
  • The toilet seat is 45cm above the floor.
  • There is a wall sensor flush in the centre of the cistern.
  • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
  • The toilet has a cistern.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted and height-adjustable.
  • The length of the facility changing bench is 190cm.
  • The changing places hoist is powered overhead and covers the changing bench and the toilet.
• Shower Details View
  • There is an adjustable and detachable shower head at a suitable height for a wheelchair user.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin tap type is lever.
  • The soap dispenser is 110cm from the floor.
  • The towel dispenser is 105cm from the floor.
  • The hand dryer is 90cm from the floor.
  • The facility has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin, a sanitary bin, a wheel in shower and a privacy screen.
  • There is a shelf located where it is reachable for seated and standing users.
  • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
  • Wide tear off paper roll is available.
  • There is not a visual fire alarm beacon within the toilet.
  • Lighting levels are moderate to good.

You are on Route to (Lower Ward Shop and Exit). Skip to the next section.

Route to (Lower Ward Shop and Exit)

• There is surfaced path leading from the State Apartments to the Lower Ward Shop and Exit.
• The route to the area is step-free via a steep ramp/slope.
• Path surfaces along the route are tarmac.
• The majority of the paths are wide enough for wheelchair users.

You are on Stairs (Armoury Staircase to State Apartments). Skip to the next section.

Stairs (Armoury Staircase to State Apartments)

• There are 15 steps between floors.
• The steps are not clearly marked with handrails on both sides.
• The stairs are located off the Armoury.