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Virginia Water Lake

London Road, Virginia Water, Windsor, Berkshire, GU25 4QF

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a defibrillator available at the main counter in The Savill Garden Visitor Centre.
  • A member of staff can get the defibrillator and bring it to a visitor elsewhere in the grounds.
  • There are park wardens located around the gardens and park areas to provide assistance if needed.
  • In an emergency call: 01753 860 222 or the Emergency Services on 999.
  • For car park issues call: 07825 430 192.

Parking (Virginia Water Pavilion)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off A30 London Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 450cm (8ft 2in x 14ft 9in).
    • The Blue Badge parking bays do not have a marked zone around them.
  • Paying View
    • There are parking charges for the car park.
    • Parking charges apply for all users (including Blue Badge holders).
    • Parking is free for Friends of The Savill Garden and Members of Windsor Great Park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made at a payment machine.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the parking charges please click here (opens new tab).
    • The payment machines have a button to lower the touchscreen for wheelchair users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • More information about parking at Windsor Great Park can be found at www.windsorgreatpark.co.uk/parking.

Accessible Toilet(s) (Virginia Water Pavilion - Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left of the Pavilion area at the rear of the Virginia Water Café.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 200cm (4ft 9in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.

Approach (Virginia Water Pavilion)

  • Approach View
    • The surface of the approach is compacted gravel.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 155cm.
    • The height of the bollard(s) is 88cm.
    • The bollards do not contrast visually with the paving.
    • There are some bollards which have a height of 62cm.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a speed bump located along the path from the car park to the Pavilion. There is a path to the left which can be used to bypass the speed bump, but this is a longer route around the pavilion.

Standard Toilet(s) (Virginia Water Pavilion)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the left of the pavilion and at the rear of Virginia Water Café.
    • There is step-free access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

Parent and Baby Room (Virginia Water Pavilion)

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the left of the pavilion and at the rear of the Virginia Water Café.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 105cm (3ft 5in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 80cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Parking (Virginia Water South Car Park)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off A329 London Road.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 240cm (7ft 10in).
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • There are parking charges for the car park.
    • Parking charges apply for all users (including Blue Badge holders).
    • Parking is free for Friends of The Savill Garden and Members of Windsor Great Park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made at a payment machine.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the parking charges please click here (opens new tab).
    • The payment machines have a button to lower the height of the touchscreen.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.

Approach (Virginia Water South Car Park)

  • Approach View
    • The surface of the approach is tarmac.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 145cm.
    • The height of the bollard(s) is 86cm.
    • The bollards do not contrast visually with the paving.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
    • The path from the blue badge bays leads to the bottom of the slope, where the gradient is very slight.
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There are between 1 to 4 steps leading from the car park to the paths around the lake.

Virginia Water Lake - Getting Around

  • There are paths running around Virginia Water Lake.
  • The distance around the lake is approximately 4.5 to 5 miles.
  • The car parks are located on the South and West of the lake.
  • The main paths on the East, West and South of the lake have a tarmac surface.
  • The paths to the North of the lake are unsurfaced.
  • There are some unsurfaced paths off the main path through woodland areas.
  • There is step free access throughout the paths.
  • There are some slight slopes in places and there is a steep slope on the paths leading up to and past the Cascades.
  • There are clear directional signage posts next to the paths.
  • The directional signage gives the distance to areas of interest around the lake.
  • The areas of interest include the Cascades, Leptis Magnus Ruins, Five Arch Bridge and the Totem Pole.
  • There is a seating area located next to the Cascades to view the waterfall.
  • There is bench seating located around the lake.
  • There are gates located on the South East and North East side of the lake, the gates are heavy and open both ways, the gates are over 100cm wide.

Outdoor Seating (Virginia Water Pavilion - Picnic Area)

  • The outdoor seating is located at the rear of the pavilion area.
  • There is step-free access to the outdoor seating.
  • There are also picnic benches.
  • The surface height of the highest table is 70cm.
  • All chairs are permanently fixed.
  • All tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is loose chippings.

Eating and Drinking (Café in the Park)

  • Location and Access View
    • The following information is for the café.
    • The café is located on the south side of the lake, near to Virginia Water South Car Park.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 130cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is loose chippings.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The surface height of the highest table is 75cm.
    • All tables are permanently fixed.
    • All chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are picnic tables with fixed seating.
    • The type of flooring in this area is loose chippings.
  • Comments View
    • More information about eating in the Great Park can be found at - www.windsorgreatpark.co.uk/eating.